Call Center Agent
Axel Uganda Limited
Customer Service & Support
Job Summary
Manage customer calls, resolve complaints, document interactions, and meet performance targets.
- Minimum Qualification : Certificate
Job Description/Requirements
Key Responsibilities:
- Handle inbound and outbound customer calls.
- Provide information and resolve customer complaints.
- Document customer interactions in the system.
- Meet set performance and quality targets.
Qualifications:
- Certificate or Diploma in Communication, Marketing, or related field.
- Excellent verbal communication and listening skills.
- Ability to work in shifts and under pressure.
How to Apply:All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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