Waiter / Waitress

Requirements

• Proven work experience as a Waiter or Waitress
  
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
  
• Basic math skills
  
• Attentiveness and patience for customers
  
• Excellent presentation skills
  
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  
• Active listening and effective communication skills
  
• Team spirit
  
• Flexibility to work in shifts
  

• Greet and escort customers to their tables
  
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  
• Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials
  
• Offer menu recommendations upon request
  
• Up-sell additional products when appropriate
  
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  
• Communicate order details to the Kitchen Staff Serve food and drink orders
  
• Check dishes and kitchenware for cleanliness and presentation and report any problems
  
• Arrange table settings and maintain a tidy dining area
  
• Deliver checks and collect bill payments
  
• Carry dirty plates, glasses and silverware to kitchen for cleaning
  
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  
• Follow all relevant health department regulations
  
• Provide excellent customer service to guests