Job summary
Assess client training needs, develop customer service content, and deliver sessions.
Job descriptions & requirements
- Conduct training needs assessments to identify client training requirements.
- Develop and customize customer service training materials and content.
- Deliver training sessions and prepare post-training reports.
- Bachelor's degree in Human Resource Management, Business Administration, Education or a related field.
- Experience in corporate training and content development.
- Strong communication and report writing skills.
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