Specialist - Tools & Application Support

Education:

• Minimum of bachelor’s degree in Telecommunication / Electrical Engineering or any other relevant degree.
  

• Relevant certification / accreditation / membership with professional body for Engineers will be added advantage
  

Work Experience       

• At two (2) years’ experience working as either Linux/Unix System administrator or database administrator or both.          
  

• Over 2 years’ experience in Mobile GSM Network Environment.
  

• Knowledge of automation tool like, Ansible, Puppet, or Chef and knowledge of Docker/Kubernetes is a plus.
  

• Developing automated KPI dashboards and managed objects for end-consumer data visibility.          
  

• Ensuring 99.9% availability and fault-free operation of core OSS tools (NIM, NCE, U2020, VantagePM, UME, SmartCare).                                                           
  

• Securing network elements and Linux environments through strict user access controls and vulnerability management.                                                                
  

• Designing and deploying in-house applications to bridge gaps in existing network management tools.   
  

• End-to-end lifecycle management of Linux OS and Oracle/PostgreSQL databases, including failover testing.
  

• Process Automation, by implementing scripting (Python/Bash) to automate data integrity checks and eliminate repetitive manual tasks.                                   
  

• Overseeing technical service delivery from external vendors to ensure compliance with operational SLAs; managing vendor support tickets, tracking system uptime