Customer Experience Manager (Tech Clients)
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Job summary
We are seeking a Customer Experience Manager to manage relationships with our technology clients and ensure they receive excellent support while using our digital solutions. The role involves guiding clients through onboarding, addressing technical or service-related issues, gathering feedback, and coordinating with the development team.
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
3 years
Job descriptions & requirements
The Customer Experience Manager will play a key role in ensuring clients successfully adopt and benefit from our technology solutions while helping the company continuously improve its products and services.
Minimum Requirements
- Bachelor’s degree in Business Administration, Information Technology, Communications, or a related field
- At least 3 years of experience working in the technology sector, preferably in customer support, account management, or client success
- Experience managing client relationships for digital products, software, or platforms
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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