Senior Design Researcher - User Science

This role sits in the design team reporting to the User Science Manager.

Location: This role will be based remotely in the EMEA region.

The role entails

• Conducting user research: Developing user insights in diverse formats, identifying and championing user needs across product areas.
  
• Sharing findings concisely and skillfully: Supporting different teams with well-matched research presentations and clear documentation systems.
  
• Promoting and shaping a data-informed culture: Working closely with process, product, and engineering teams to integrate user research into existing decision-making flows.
  
• Building research scalability and interoperability: Owning research ops infrastructure, making key methodologies more accessible, actionable, and repeatable.
  
• Fostering a learning culture: Contributing to the evolving definition of User Science through user-centered training, resource development, and outreach.
  

What we are looking for in you

• Exceptional academic track record from both high school and university
  
• Bachelor’s or Master’s degree in a related field such as Design, Human-Computer Interaction, Engineering or similar, or a compelling narrative about your alternative chosen path.
  
• Deep research expertise: Proficiency in both qualitative and quantitative user research methodologies, including user interviews, usability testing, A/B testing, surveys, and data analysis. Exceptional depth in either qualitative or quantitative skills.
  
• Strong technical curiosity: An alignment with and interest in open-source culture and the ability to engage deeply with technical subjects and stakeholders.
  
• Proficiency in visual design and/or information design: Capability to translate complex data or ideas into strong, convincing visuals, ensuring that insights are both accessible and memorable.
  
• A talent for storytelling and collaboration: Outstanding ability to craft narratives that effectively explain research findings and resonate with diverse audiences.
  
• A knack for turning chaos into clarity: Meticulous organization and archivist skills, with the ability to transform scattered findings or disparate processes into cohesive, structured knowledge systems.
  
• Portfolio: A robust portfolio showcasing a range of user research and/or design projects that highlight the ability to derive actionable insights from research and directly influence 1) product design and strategy or 2) organizational change.