Sales Specialist

Company Description

Kowalink is a social commerce platform that helps entrepreneurs and social sellers easily create online store pages with seamless checkout via WhatsApp. The platform is designed to simplify the selling process, allowing users to showcase products, manage orders, and communicate with customers in one streamlined experience.

By focusing on mobile-first, chat-based commerce, Kowalink supports small and growing businesses in reaching customers where they already are. Team members join a product-driven environment that values innovation, user-centric design, and scalable digital solutions.

Working at Kowalink offers the opportunity to shape the future of social selling and empower a global community of online sellers.

Role Description

This is a full-time, remote role for a Sales Specialist at Kowalink.

• The Sales Specialist will manage the full sales cycle, from prospecting and qualifying leads to closing deals and onboarding new customers.
• Daily responsibilities include conducting virtual product demos, explaining platform features, and tailoring solutions to the needs of entrepreneurs and social sellers.
• The role involves responding to inbound inquiries, following up on leads, and maintaining a pipeline using CRM tools.
• The Sales Specialist will collaborate closely with customer support and product teams to relay customer feedback, improve messaging, and ensure a smooth post-sale transition. The role also includes creating and delivering sales training materials for partners or internal teams as needed.

Qualifications

• Strong Communication skills, including clear verbal and written communication and the ability to explain technical concepts in simple terms.
• Customer Service skills, with a focus on building long-term relationships, handling objections, and ensuring a positive customer experience.
• Proven Sales skills, including prospecting, lead qualification, negotiation, and closing in a B2B or SaaS environment.
• Experience in Sales Management or pipeline management, including forecasting, using CRM tools, and reporting on key metrics.
• Training skills, such as conducting product walkthroughs, onboarding sessions, or basic sales enablement training for customers or partners.
• Familiarity with social commerce, e-commerce, or digital platforms; experience selling tech or SaaS solutions is an advantage.
• Comfort working remotely, with strong self-organization, time management, and accountability.
• Bachelor’s degree in Business, Marketing, Communications, or equivalent practical experience preferred.

Apply now: careers@kowalink.app

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