Sales Representative

Company Description Liberty Uganda provides customer-tailored insurance solutions for key life events, including funeral, life, education, accidental disability, critical illness, and health coverage. The organization focuses on understanding and prioritizing customer needs to design relevant and accessible insurance products. Liberty Uganda aims to offer financial protection and peace of mind, helping individuals and families manage risk and uncertainty. The company’s customer-first approach encourages innovative solutions that respond to evolving needs in the local market.
Role Description This is a full-time Sales Representative role based in Kampala with a hybrid work arrangement, allowing some work from home. The Sales Representative will identify and engage prospective clients, present suitable insurance products, and provide clear explanations of policy features, benefits, and exclusions. Daily activities include building and maintaining a pipeline of leads, conducting in-person and virtual sales meetings, and following up on inquiries to close sales and meet targets. The role also involves maintaining accurate customer records, handling policy applications and documentation, and coordinating with internal teams to ensure excellent customer service. The Sales Representative will actively participate in promotional activities, networking events, and ongoing training to stay informed about products and compliance requirements.
Qualifications

• Strong sales and negotiation skills, with the ability to meet and exceed performance targets.
• Customer service and relationship-building abilities, including active listening and empathy.
• Good communication and presentation skills, both verbal and written, in English and local languages where relevant.
• Basic proficiency in digital tools and CRM or sales tracking systems, with solid organizational and time management skills.
• Understanding of insurance or financial services concepts is an advantage; prior experience in sales, banking, or insurance is preferred.
• Ability to work independently and collaboratively in a hybrid environment, demonstrating integrity and adherence to ethical standards.
• Minimum of a diploma or bachelor’s degree in Business, Marketing, Communications, or a related field is beneficial.

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