Sales Engineer

Sales Engineer in Food Ingredients

Job Ref: JB842 – Kampala, Uganda

REDA Chemicals

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About the Company

At REDA Chemicals, we passionately market and distribute a unique and innovative portfolio of specialty chemicals and industrial raw materials. With one of the largest distribution networks in the region, we provide local services across more than 34 countries in the Middle East, Asia, and Africa.

As part of our continued growth in East Africa, we are seeking a passionate and driven Sales Engineer – Food Ingredients to join our team in Kampala, Uganda.

Title: Sales Engineer

Industry: Food Ingredients

Function: Sales

Reporting to: Sales Manager

Location: Kampala, Uganda

About the Job

As a Sales Engineer – Food Ingredients, you will play a key role in expanding REDA Chemicals’ footprint in the Ugandan and East African food processing market. You will be responsible for driving sales growth, developing strong customer and supplier relationships, and promoting REDA’s food ingredient portfolio across key food segments.

The ideal candidate is an independent and proactive professional with strong technical understanding of food ingredients and hands-on exposure to the food processing industry, capable of identifying market needs, supporting customers with technical solutions, and achieving sustainable sales growth.

Responsibilities

• Identify and develop new business opportunities for REDA Chemicals’ Food Ingredients portfolio in Uganda and the wider East Africa region.
• Lead sales and business development initiatives across assigned food segments, including dairy, bakery, confectionery, beverages, and savoury applications.
• Build and manage strong relationships with existing customers while prospecting and penetrating new accounts within the food processing industry.
• Collaborate closely with strategic suppliers and REDA’s internal Sourcing and Technical Teams to expand the product portfolio and meet profit targets.
• Actively support customers by understanding their formulations, processing challenges, and product requirements, and proposing suitable ingredient solutions.
• Serve as a market intelligence resource, monitoring industry trends, competitor activities, pricing dynamics, and regulatory developments in the food sector.
• Prepare and manage sales forecasts, demand planning, and inventory coordination to ensure optimal stock levels and timely deliveries.
• Oversee purchase orders and follow up on order fulfilment to ensure customer satisfaction.
• Maintain accurate and timely completion of all sales documentation, CRM updates, and administrative tasks in line with company procedures.
• Submit regular sales, pipeline, and business development reports to management.
• Develop, implement, and maintain a structured Food Ingredients business plan for the assigned territory.
• Implement effective credit control and collection practices to minimize bad debts and improve receivables turnover.

Requirements

• Bachelor’s degree in food science & technology, Chemistry, Biochemistry, or a related scientific discipline.
• Candidates with hands-on experience in the food processing industry are strongly encouraged to apply.
• Minimum 3 years of experience in sales and business development within food ingredients, specialty chemicals, or chemical distribution.
• Strong understanding of food applications and ingredient functionality across key food segments.
• Excellent analytical, planning, follow-up, and organizational skills.
• Strong interpersonal and relationship-building abilities with a customer-focused mindset.
• Excellent written and verbal communication skills in English (knowledge of local or regional languages is an advantage).
• Willingness to travel within Uganda and the East Africa region, and internationally when required.
• A proactive, self-motivated professional with a strong drive for continuous learning and self-development.

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