Sales Agents

Company Description Liberty Uganda provides a wide range of customer-tailored insurance solutions for life-changing events, including Funeral, Life, Education, Accidental Disability, Critical Illness, and Health coverage. The organization focuses on understanding and prioritizing customer needs, designing products that are relevant and responsive to individual circumstances. Liberty Uganda aims to offer financial protection and peace of mind through flexible and accessible insurance options. Team members contribute to a customer-first culture, helping individuals and families secure their future and manage risk with confidence.
Role Description Sales Agents at Liberty Uganda work full time in a remote capacity, engaging existing and potential customers to understand their insurance needs and recommend suitable products. Daily tasks include reaching out to prospects via phone, email, and online channels, explaining insurance offerings, and guiding customers through the application and onboarding process. Sales Agents are responsible for meeting sales targets, maintaining accurate records of customer interactions, and following up to ensure customer satisfaction and retention. The role involves collaborating with internal teams to stay informed about product updates, pricing, and promotional campaigns. Sales Agents also participate in ongoing training to strengthen product knowledge and sales effectiveness while adhering to regulatory and company standards.
Qualifications

• Candidates should possess strong Communication skills, including clear verbal and written communication and active listening.
• Candidates should possess excellent Customer Service skills, with a focus on empathy, responsiveness, and problem-solving.
• Candidates should possess demonstrated Sales skills, including prospecting, negotiation, and closing, with the ability to meet or exceed targets.
• Candidates should possess foundational Insurance knowledge, with the ability to learn the company’s products and explain them accurately.
• Candidates should possess Training-related capabilities, such as willingness to participate in ongoing learning and applying new sales and product knowledge.
• Additional beneficial qualifications include experience in financial services or insurance, proficiency with digital communication tools, and strong organizational and time-management skills.
• Minimum qualifications senior 6 and equivalent practical sales experience will also be considered.

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