Sales Agent

Company Description Platinum Credit Limited is a licensed Micro Finance Company in Kenya, operating under the Companies Act since 2002. The company focuses on providing fast and accessible emergency loans to civil servants, TSC members, and employees of selected organizations. Its diverse product portfolio includes civil servant loans, logbook loans, personal loans, asset finance, import duty finance, and landlord loans. Platinum Credit Limited is committed to supporting customers with flexible financial solutions and reliable service, backed by its established presence in the region. More information is available on www.platinumcredit.co.ke or through customer service at 0709 900 000.

Role Description The Sales Agent role is a full-time, on-site position based in Kampala. The Sales Agent will identify potential clients, promote Platinum Credit Limited’s loan and finance products, and guide customers through the application and approval process. Daily tasks include prospecting and engaging new customers, conducting product presentations, and explaining terms and conditions clearly and accurately. The role involves maintaining strong customer relationships, handling inquiries and follow-ups, and providing excellent service before and after sales. The Sales Agent will also collaborate with team members and supervisors, participate in sales meetings and training sessions, and work towards achieving individual and branch sales targets in line with company policies.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to interact effectively with diverse clients and provide clear, courteous support.
• Candidates should possess Sales expertise, including prospecting, negotiation, and closing skills, to drive loan and finance product uptake.
• Candidates should possess knowledge of Insurance and related financial products to advise customers on complementary services where applicable.
• Candidates should possess Training capabilities, such as the ability to learn quickly and share product knowledge with clients and colleagues.
• Relevant experience in microfinance, banking, or financial services is beneficial.
• Ability to work towards targets, manage time effectively, and handle a field-based sales environment.
• Basic computer literacy and familiarity with CRM or sales tracking tools is an added advantage.
• Certificate, diploma, or degree in Business, Marketing, Finance, or a related field is preferred.

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