Relationship Manager - Commercial Banking

Experience & Qualifications

• Bachelor’s degree in Finance, Business or a related field; master’s degree or professional certification (e.g., CFA, ACCA) preferred.
  
• 6 years of experience in Business segments with significant exposure to credit structuring and relationship management.
  
• Proven track record of originating and executing complex corporate lending transactions.
  
• Deep understanding of corporate finance, treasury products, trade finance and cash management.
  
• Strong risk management skills and knowledge of regulatory requirements.
  
• Experience leading teams and managing budgets and P&L.
  
• Ability to analyse industry trends, financial statements and macroeconomic factors.
  
• Excellent communication, negotiation and stakeholder management skills.
  

Business and Financial performance 

• Execute the affiliate’s banking strategy to grow market share, revenues and profitability.
  
• Acquire new clients and deepen relationships with existing customers across lending, deposits, trade finance and payments, grow loans, and fee income.
  
• Develop tailored solutions including working capital facilities, term loans, trade services, cash management, FX and treasury products.
  

Customer Excellence 

• Cross-selling of digital platforms, payroll, insurance, asset management and investment banking services to corporate clients.
  
• Coordinate with product, treasury and trade finance teams to deliver competitive pricing and bespoke solutions.
  
• Develop sector-specific expertise and insights to identify opportunities and mitigate risks in priority industries. 
  

Leadership and people management 

• Onboarding, KYC/AML compliance and client documentation processes to ensure regulatory adherence.
  
• Collaborate with risk management, legal, compliance and operations to ensure smooth execution of transactions.
  
• Monitor market trends, sectoral dynamics and competitor activities to identify opportunities and manage risks.
  

Process, control and operational performance 

• Advocate for clients internally and coordinate cross-functional resources to provide holistic solutions.
  
• Represent the bank at industry events, forums and business conferences to enhance brand visibility and thought leadership.
  
• Promote ESG, sustainability and responsible banking practices
  

Strategic initiatives 

• Ensure timely resolution of client issues, service requests and credit approvals to enhance client satisfaction.
  
• Maintain up-to-date knowledge of local regulations, tax laws and economic policies impacting corporate clients.
  
• Foster a culture of accountability, teamwork and customer-centricity within the corporate banking team.