Recovery Officer
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Job summary
The Recovery Officer is responsible for managing and recovering overdue loan accounts in accordance with company policies and applicable Ugandan laws. The role focuses on the timely collection of outstanding loan balances, negotiation of repayment arrangements, monitoring delinquent accounts, and coordinating repossession of collateral (motor vehicles) where necessary. This will help in minimising credit losses while maintaining professional and ethical engagement with clients.
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Job descriptions & requirements
This is a full-time office-based position, with frequent travel for meetings, deliveries, and other errands; your direct report is the Operations Officer.
Job Summary:
The Recovery Officer is responsible for managing and recovering overdue loan accounts in accordance with company policies and applicable Ugandan laws. The role focuses on the timely collection of outstanding loan balances, negotiation of repayment arrangements, monitoring delinquent accounts, and coordinating repossession of collateral (motor vehicles) where necessary. This will help in minimising credit losses while maintaining professional and ethical engagement with clients.
Education: Bachelor’s degree or Diploma in Finance, Economics, or a related field
Experience: Minimum of 2 years in loan recovery/collections, preferably in a microlending institution that specialises in logbook loans
Skills:
- Strong understanding of credit risk, collections, and collateral-based lending,
- Good knowledge of Kampala and the surrounding districts.
- High level of integrity, resilience, and negotiation skills.
- Experience in microfinance or logbook loans is an added advantage.
- Strong negotiation & communication skills.
- High integrity and ability to work under pressure.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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