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2 weeks ago

Job Summary

To serve as a point of contact for customers and stakeholders with queries about the types of trucks, orders, and deliveries and provide support for sales representatives.

  • Minimum Qualification : Bachelors
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Line of Business: Property Management

Reporting Lines

Immediate Supervisor: Property Manager

Other Reporting Lines: Chief Executive Officer, Human Resource Manager, Accountant

Reporting to Role: N/A, 


Roles & Responsibilities

Purpose:

To serve as a point of contact for customers and stakeholders with queries about the types of trucks, orders, and deliveries and provide support for sales representatives.


Key Objectives:

  • To help the Company achieve its goals. 
  • To build good working relationships with clients.
  • To understand customers’ needs and provide an efficient, high-quality service. 
  • To secure long-term business by maintaining awareness and offer good pricing strategies.


Responsibilities:

  • Provide administrative and secretarial support to the Property Manager.
  • Build and maintain long-term client business relationships through the provision of excellent customer service so as to ensure business continuity.
  • Receive phone calls from customers and communicate internal important feedback to and from customers to Senior Management. 
  • Increase sales through marketing the GML properties and ensure targets are met.
  • Ensure that filing and storage of company documents are effected in chronological order.
  • Support accounts on acquiring necessary documentation prior to company expenditure.
  • Contact clients to obtain missing information or answer queries.  
  • Consistently achieve or exceed the performance targets set to ensure sustainable growth of shareholder’s value.
  • Manage the telecom communication for both intercom and incoming calls
  • Manage Health and Safety as well as fire regulations within the office.
  • Maintain an updated telephone and contacts directory as appropriate
  • Answer general mails and postal correspondences with customers and suppliers.
  • Create budgets and office supplies.
  • Ensure all relevant documents are obtained, recorded, securely filed and archive accurate records.
  • Manage the office newspaper subscriptions.
  • Perform any other duties that may be assigned from time to time. 


Qualifications:

Degree in Business Administration/Studies, Commerce, Marketing, Economics, & Development Economics, International Business, Business Statistics, Sales & Marketing, Public relations, Quantitative Economics and any other relevant/related field.


Capabilities

Competences and Core Skills:

  • Hands on experience with MS Office (MS Excel in particular)
  • Highly organized and ability to multitask on a number of projects at the same time. 
  • Excellent oral and written communication skills.  
  • Excellent interpersonal and customer care skills. 
  • Excellent negotiation skills.  
  • Mature, self-initiative and outgoing. 
  • Results oriented and able to meet strict/tight deadlines. 
  • Pays attention to detail. 
  • Professional telephone Etiquette. 
  • Ability to perform under pressure. 
  • Ability to maintain strict confidentiality. 
  • Positive attitude; reliable and dependable. 
  • A team player with high level of dedication  
  • Certification in Property Management, Marketing, Sales or relevant field is a plus 
  • Good at time management. 
  • Must poses a valid driver’s license.


Desired Behaviours:

  • Self-driven
  • Self-confidence
  • Integrity
  • Proactive
  • Compliant
  • Disciplined
  • Diligent
  • Efficient


Experience:

  • Three years’ experience is required in a similar role.


How to apply.

All candidates should send their updated CVs and application letters through Brightermonday Portal by Clicking on the 'Apply Now ' section 




                                       


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  • If you think this advert is not genuine, please report it via the Report Job link below.
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