Program Support and Operations Manager

Qualifications

• Bachelor’s degree in business, financial management, operations, or a related field required; Master’s degree preferred.
  
• 5-10 years of progressive experience in roles related to finance, budgeting, operations, and program and grants management in international development projects.
  
• Prior experience of working with donor rules and regulations, specifically USG agencies, and familiarity with their rules, reporting, templates, etc. required.
  
• Excellent organizational and time management skills, with a proven ability to manage multiple complex tasks, meet strict deadlines, and maintain meticulous documentation.
  
• Exceptional interpersonal and communication skills for effectively building rapport and working synergistically with diverse, high-level government and other stakeholders.
  
• Proficiency in data management and analytical software (MS Office, etc.).
  
• Experience managing subawards is preferred.
  

Operations

• Cultivate and maintain strong, synergistic working relationships with TIFA staff, project grantees, and U.S. and Uganda government stakeholders to ensure coordinated program delivery and efficient information flow.
  
• Collaborate closely with TIFA team members to support the finalization of sub-award technical and administrative packages prior to submission for approval.
  
• Support grantees to meet reporting and technical compliance deadlines during sub-award implementation.
  
• Utilize project tracking systems to monitor activities and proactively flag potential risks or delays to the TIFA Uganda team.
  

Finance and Administration (F&A)

• Support accounting activities of TIFA U.S. F&A team as needed
  
• Ensure that all project activities and procurements are as per DOS guidelines.
  
• Track and monitor the project assets and material distribution.
  
• Processing all the accounts payable on a timely basis.
  
• Processing and disbursement of accounts receivable
  
• Entry of project transactions into QuickBook
  
• Coordinate recruitment and performance management processes; oversee the employment contract and personnel records; manage employee benefits (e.g., social security, retirement, leave processing); and ensure consistent implementation of the Local Hire Employee Manual, compensation, and administrative policies.
  

Grants

• Support the U.S.-based Grants team to conduct and review RRH pre-award assessments (PAAs).
  
• Engage with RRHs to ensure quarterly milestone submissions are complete and on-time.
  
• Coordinate with Grants Officer on FFATA, annual audit certification and other compliance documentation.