Principal HR Operations Partner

Title: Principal HR Operations Partner

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

About the team

Our HR Shared Services Team is a vibrant and diverse group, within the People & Culture department that spans multiple time zones and expert domains. This team is at the forefront of crafting an unparalleled employee experience at Typeform. As the Principal HR Operations Partner, you’ll be a driving force, reporting directly to the Sr. Director of HR Shared Services globally.

About the Role

The Principal HR Operations Partner is tasked with nothing else but driving a world-class employee experience that resonates globally. You will dive into the heart of strategic projects, aligned to our broader People & Culture strategy. By forging strong partnerships with our Centers of Excellence in Talent Acquisition, Compensation & Benefits, and the wider business, this role will offer a unique opportunity to create a lasting impact on Typeform.

Things you will do

• Strategic Impact: Spearhead and execute high-impact People & Culture initiatives, driving strategic cycles for the company’s growth
• Problem Resolution Satisfaction: Thrive on the challenge of not just completing tasks but deriving fulfilment from genuinely solving intricate problems to enhance overall team and organizational effectiveness.
• Competitive Mindset: Bring a competitive mindset to drive excellence and outperform in the execution of People & Culture initiatives.
• Innovation Driver: Lead and implement impactful People & Culture projects, enhancing the employee experience throughout the whole lifecycle.
• Business Alignment: Collaborate with cross-functional teams to ensure People & Culture initiatives seamlessly align with overarching company goals.
• Subject Matter Expertise: Provide expert guidance in diverse People areas, from benefits and policies to employment law and compliance.
• Optimized Experience: Elevate the employee experience by crafting engaging support documentation, answering queries, and maintaining a knowledge base.
• Process Enhancement: Manage, optimize, and scale processes in the employee lifecycle, ensuring efficiency and a seamless employee journey.
• Technology Leadership: Keep systems up to date and champion improvements, utilizing your tech-savvy skills for continuous enhancement.
• External Relations: Own key relationships with external partners such as employment lawyers, payroll providers, and benefits vendors.

What you already bring to the table:

• HR Project Mastery: You’re able to showcase excellent project management skills, coupled with organizational prowess.
• Legal Acumen: You exhibit strong working knowledge of UKI & US employment law, policies, procedures, and best practices.
• Industry Expertise: You have significant expertise across various HR functions within the Software Industry.
• Communication Pro: You display exceptional communication and interpersonal skills, thriving both independently and within a collaborative, international team.
• Global Perspective: You navigate geographically distributed, remote working environments with ease.
• Tech Wizardry: You have strong Excel and/or G-sheet skills, and use these skills to build insightful People Analytical reports.
• Language Fluency: You can communicate fluently in English, speaking an extra language is a definite plus.

Extra awesome:

• Total Rewards Experience: Having previous exposure to compensation & benefits, enhancing your overall contribution is beneficial.
• Employee Relations Champion: It would be great if you have prior experience in Employee Relations

*Typeform drives hundreds of millions of interactions per year, powering conversational, human-led experiences all over the world. We are proud to be an equal-opportunity employer. We celebrate diversity and do not tolerate discrimination and harassment of any kind, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We believe that by celebrating our differences, we can win together.