Performance Metrics Manager

Position Overview
Do you have a passion for making a difference in the lives of young people? Are you excited by the power of data-driven design to improve educational products? Educate!, a fast-growing and award-winning social enterprise, is seeking a Performance Metrics Manager, Uganda to join our ambitious and cross functional Performance Metrics team.

Are you our ideal candidate?
• You are a master coordinator and exceptional project manager.
• You are a strong people manager.
• You are a systems and process builder.
• Have great analytical and data driven Skills.
• Have strong communication and interpersonal skills.

Performance Objectives
Uganda Performance Metrics Team Management: 40%
• Support the Head of Performance Metrics to develop quarterly Objectives and Key Results (OKRs) for Uganda performance metrics Team and ensure their effective execution.
• Work with Uganda Performance metrics Coordinators to develop monthly work plans based on quarterly OKRs .
• Manage Uganda performance Metrics Team on their weekly tasks, to ensure efficient, accurate, and high quality performance metrics system management and reporting
• Support Uganda performance Metrics Team on professional development
• Design and execute periodic training on skills, software, systems, and processes that improve the quality of our performance metrics systems.

Performance Metrics System Oversight (Efficiency and Scale Products): 40%
• Ensure performance metrics systems for Uganda products are operating as designed.
• Ensure proper collaboration with the impact unit team during performance metrics systems development and that performance metrics data respond to the major learning questions of the Uganda products.
• Ensure the team’s feedback is properly incorporated into data collection tools, data collection processes, team training, data analysis and reporting.
• Ensure accurate compilation and timely publication of performance metrics reports, as well as the timely and accurate maintenance of the dashboards for the uganda products.
• Support the Uganda Team to develop performance metrics systems for early stage products.
• Develop and roll out the strategies to reinforce Team’s data use culture.

Function Build Support: 10%
• Support Head of performance metrics to develop performance metrics systems standards and processes
• Ensure that Uganda Performance Metrics Team are aware and use the developed standards and processes that support the development and execution of quality performance metrics systems.
• Work with Head of Performance metrics to create and execute the onboarding plans for new performance metric staff based in Uganda, facilitate orientation to performance metric data system, documentation and tools.

Evaluation, Research, and Measurement Support: 10%
• Support the Evaluation Function to plan logistics and execute evaluations, when needed, and to ensure performance metrics data is used in evaluation/research
• Conduct deeper analyses of performance metrics and monitoring data, as needed and requested by Programs and Design teams.
• Support product teams in early stages on designing data collection and reporting systems to answer learning questions
• Develop and implement minimum viable data systems for product models in validation, to support product teams in learning

Qualifications
• Dynamic experience highly preferred, with demonstrated ability to operate well in complex and fast-changing environments
• A minimum of 5 years of professional experience in Monitoring and Evaluation (M&E) with a strong emphasis on research within Non-Governmental Organizations (NGOs) or Social Enterprises.
• Proficient in utilizing program delivery and data collection platforms such as SurveyCTO, USSD, SMS, WhatsApp via tools like Textit, alongside MS Office applications (Word, Excel, PowerPoint), etc.
• Demonstrated expertise in data analysis tools, including Statistical software (Stata, SPSS, etc.), Online & Offline Excel, and Programming Languages (R, Python, etc.).
• Outstanding analytical capabilities coupled with adept report writing skills, encompassing experience in data visualization software like Tableau, Looker Studio, and/or Power BI.
• Experience managing medium to large-size teams and balancing multiple priorities
• Financial integrity and budget management experience.
• Preferred experience in constructing data systems aligned with program specifications, theories of change, and program management standards.
• Proven track record of effectively working with diverse stakeholders and managing multiple priorities concurrently.
• Passion for Educate!’s mission is a must, but past work in education or youth development is not required. We value diverse perspectives and encourage applications from people with a variety of backgrounds.