National Account Manager (Payments Processing)

ROLE OVERVIEW

Responsible for developing customer accounts and new business promoting Payments products and services in the defined geographical territory.

KEY RESPONSIBILITIE

SMaintain contact and conduct regular customer meetings with the Payments business’ customers, ensuring services meet the business needs of the customers

.Track customer satisfaction and build relationships at various levels within the customer organisation

.Develop and maintain an up-to-date market profile to enable the Payments business to effectively position the products and services

.Ensure familiarity with all the Payments business’ contractual obligations to its customers

.Initiate and negotiate contract amendments in line with changes in the customer’s licensed payment system capacity

.Ensure that customer orders are fulfilled timeously

.Formulates sales plans to achieve sales objectives and prepare sales proposals, tender responses, product presentations and demonstrations

.
Financi

alPrepare sales budget inputs per the Payments business’ budgeting cycle in line with overall company objectives and strategie

s.Participate in the establishment of periodic sales target

s.Ensure proposals are submitted to customers and prospects only after they have been technically and financially vetted, as per the Payments business’ Procedur

esResponsible for maintaining sales forecasts and updated customer informatio

n.Participates and contributes to the regular sales and other internal meetin

gs
Supplier Relationship Managem

entProvide input on re-orders and stock levels to ensure constant product availabili

ty.Recommends appropriate products to order based on customer requirements and market tren

ds.Initiates and implements strategic partnershi

ps.
Channel Partnership Manage

mentIdentify and recommend for approval suitable channel partners for the distribution of the Payments business’ products and servi

ces.Draw up business, sales, and marketing plans with respect to each identified channel par

tnerManage the performance of channel partners in the assigned territ

ory.
ROLE REQUIRE

MENTSCommercial Degree in Business Studies, Marketing, Economics or equivalent is manda

tory.6 - 8 years’ business development experience in the payments industry specific

ally.
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