Health Club Supervisor
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New
Job summary
Plan and supervise all fitness operations to ensure that health club personnel provide quality fitness services and maintain the equipment properly. Organise special events/aerobics classes in line with members’ needs, MRH strategy, best practices, and policies.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
4 years
Job descriptions & requirements
Reports to: General Manager
Job summary
Plan and supervise all fitness operations, ensure health club personnel offer quality fitness service and proper maintenance of the equipment, organise special events/aerobics classes in line with members’ needs, MRH strategy, best practices and policies.
Key Duties and Responsibilities
• Plan daily/weekly/monthly health club operations, supervise and coordinate the implementation of fitness and other health club programs.
• Check the condition of the fitness equipment and ensure necessary maintenance is regularly carried out to maintain safety standards.
• Maintain high levels of hygiene of the health club facilities, swimming pool and ensure timely cleaning of the linen and sanitising/cleaning of equipment and tools.
• Schedule health club employees according to business demands, monitor and evaluate their performance and maintain team discipline in line with the hotel policies.
• Monitor and maintain adequate inventory of health club supplies, ensure proper usage to control costs and make timely requisitions.
• Liaise with equipment suppliers to train health club employees on the usage and routine maintenance of the equipment.
• Work closely with Revenue and Business Development and other Departments to come up with revenue generation strategies.
• Assess the needs of guests/members and customise packages for target clients to up-sell Health Centre usage and Massage sessions.
• Review pricing against market trends and demand, update rates in liaison with Management, and drive revenues from gym membership at the correct rates.
• Ensure renewal notices/Invoices are issued to members, and all payments for services rendered at the Health Centre are receipted and accounted for.
• Handle and take appropriate action to track and resolve guest complaints or any incidents.
• Inspects the gym and swimming pool and ensures safety standards are adhered to, and attendants are alert.
• Any other duty as may be assigned from time to time.
Qualification
• Minimum of a higher Diploma in the disciplines of Sports Science, Leisure & Recreation Management, fitness, Hotel Management, Tourism & Hospitality Management or a related field.
• A bachelor’s degree in any of the above disciplines is an added advantage.
• A first aid and life guard certification is an added advantage.
Work Experience
• Four (4) years of progressive experience in health club management in at least a 4-star hotel or a busy health club, two (2) of which should have been in a supervisory role.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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