Customer Service & Support Jobs in Uganda
Customer service and support jobs currently offer 13 available positions, reflecting a focused selection of roles. The hiring activity suggests specific requirements in the market, with opportunities featuring roles such as Customer Success Engineer, CALL CENTRE AGENT, and Call Center Agent (Out Bound). Most of the jobs are concentrated in Kampala, providing a good opportunity for those looking to work in this area.
Salary & Benefits
Senior roles can earn upwards of UGX USH 300,000. Benefits often include health insurance, performance bonuses, and allowances for transport and meals, which are commonly offered in this sector.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Most roles ask for 1 year of experience, with some requiring 2 years. Typically, roles are mostly at entry level, though there are opportunities at mid level as well.
Key Responsibilities & Tasks
As individuals progress to senior positions, they are likely responsible for overseeing team operations, implementing customer service strategies, and ensuring high levels of customer satisfaction while resolving complex issues.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance, entertainment, events & sport, and healthcare. These industries are characteristic of a diverse hiring landscape where roles are spread across different sectors, offering varied opportunities for candidates interested in customer service and support.
Customer Service & Support
1 month ago
The Customer Experience Executive will ensure that all assigned channel engagements reinforce Betika’s competitive position and intention to be the leading Pan African online sports betting and gaming brand. The role holder will achieve this responsibility by handling all customer queries coming to Betika through our Inbound and outbound channe ...
SHEFFIELD STEEL SYSTEMS LIMITED
Customer Service & Support
Today
Essential Technical Skills Commercial Refrigeration Systems Cold Room Installation & Maintenance Freezers and Refrigerated Counters Blast Chillers & Blast Freezers Ice Machines Refrigeration Compressors, Condensers & Evaporators Refrigerant Leak Detection, Evacuation & Charging Electrical Fault Finding & Troubleshooting Single-Phase & ...
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Young Water Solutions
Customer Service & Support
5 days ago
Serve as the first point of contact for customer inquiries, complaints and service requests. Manage customer accounts and respond to billing-related questions, support customer outreach and community engagement activities, record and track customer feedback and follow up to ensure timely resolution, assist with data entry and reporting on customer
Astria Learning
Customer Service & Support
2 weeks ago
The Student Success Coordinator (SSC) delivers tailored and steady guidance to students. This position is responsible for engaging with students through platforms such as Helpdesk and ManyChat, offering one-on-one assistance, monitoring academic progress, and ensuring timely follow-up on tuition deposits.
Keredo Services
Customer Service & Support
3 weeks ago
Keredo Stores, a supplier of electrical wiring accessories, lighting fittings, and related electrical products, is seeking a proactive and customer-focused Sales & Shop Attendant to join our Nakasero branch.
3 weeks ago
The Call Centre Agent will be responsible for making outbound calls to prospective and existing customers to promote the financial products, generate qualified leads, follow up on loan applications, strengthen customer relationships, and support business growth while delivering an exceptional customer experience.
Customer Service & Support
4 weeks ago
In this role, you will play a vital part in maintaining positive customer relationships, negotiating payments for defaulted accounts, and ensuring a seamless customer experience, all while supporting the growth of our business.
Customer Service & Support
1 month ago
A Partner Support Agent in Momani Phone-Financing company is to provide timely and professional support to Key Account Managers (KAMs) and retail partners through multiple communication channels, ensuring effective issue resolution, operational efficiency, and a positive partner experience while supporting business growth and service delivery.
Twyford International (uganda)
Customer Service & Support
4 days ago
Twyford International (uganda)
Customer Service & Support
4 days ago
5 days ago
People Pro Consulting
Customer Service & Support
5 days ago
Work At Bagginshq
Customer Service & Support
6 days ago
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