Front Desk Officer (Receptionist)
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Job summary
A Front Desk Officer is the first point of contact for visitors and clients, responsible for creating a positive first impression and ensuring smooth front office operations.
Min Qualification:
Diploma
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Job descriptions & requirements
Job Summary
A Front Desk Officer is the first point of contact for visitors and clients, responsible for creating a positive first impression and ensuring smooth front office operations.
Key Responsibilities
- Reception Duties: Welcome visitors, answer phone calls, and direct inquiries to the appropriate departments.
- Customer Service: Provide accurate information to clients and handle complaints or concerns professionally.
- Administrative Support: Manage bookings, appointments, and maintain visitor logs.
- Office Coordination: Receive and distribute mail, manage office supplies, and ensure the reception area is tidy.
- Record Keeping: Maintain records of visitors, calls, and correspondence.
- Security & Access Control: Monitor access to the office and ensure visitor protocols are followed.
Qualifications & Skills
- Diploma or degree in Business Administration or related field
- Previous experience in customer service or front office roles
- Excellent communication and interpersonal skills
- Professional appearance and attitude
- Basic computer skills (MS Office, phone systems)
- Strong organizational abilities
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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