Engineer - FTTH Operations

Education:

• Bachelor’s degree in Telecommunication / Electrical Engineering or any other relevant degree.
  

Work Experience       

• A minimum two (2) years’ experience in a similar role
  

• Develop and implement standardized handover process defining acceptance criteria, documentation requirements, and sign-off procedures for all FTTH installations. 
  

• Conduct site acceptance testing and quality inspections of fiber splicing, enclosures, cable routing, and labelling before accepting contractor handovers. 
  

• Monitor and optimize FTTH network performance through continuous metrics analysis, proactive fault detection, and corrective measures. 
  

• Manage fault resolution including troubleshooting complaints, dispatching field teams, and ensuring timely service restoration within SLA targets. 
  

• Conduct regular audits of fiber infrastructure to identify poor installations, unauthorized modifications, or documentation gaps and document remedial actions. 
  

• Coordinate with contractors ensuring adherence to installation standards through technical guidance, method statement reviews, and site supervision. 
  

• Establish quality control checkpoints at all FTTH deployment stages including pre-installation surveys, construction inspections, and post-activation verification. 
  

• Implement corrective action processes for poor quality work, tracking defects and holding contractors accountable through contractual mechanisms. 
  

• Coordinate preventive maintenance activities including connector cleaning, enclosure inspections, splice verification, and documentation updates. 
  

• Generate regular operational reports on network performance, fault statistics, quality metrics, handover status, and improvement initiatives. 
  

• Develop standard operating procedures for all FTTH operational activities ensuring consistency, quality, and compliance with technical standards