New
1 week ago

Job Summary

He will be responsible for the safe, timely, and efficient transportation of furniture, materials, and company personnel as required. The role ensures proper handling, loading, and delivery of furniture products to customers and showrooms, while maintaining excellent customer service and adherence to company policies, safety standards, and traffic

  • Minimum Qualification : Certificate
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

DEPARTMENT: OPERATIONS
REPORTS TO: LOGISTICS AND FLEET MANAGER


Position Summary
He will be responsible for the safe, timely, and efficient transportation of furniture, materials, and company personnel as required. The role ensures proper handling, loading, and delivery of furniture products to customers and showrooms, while maintaining excellent customer service and adherence to company policies, safety standards, and traffic regulations.


Key Responsibilities
  • Safely operate company vehicles to transport furniture, raw materials, and staff as directed.
  • Ensure proper loading, securing, and unloading of furniture to prevent damage during transit.
  • Carry out delivery schedules, ensuring timely delivery to clients, outlets, and project sites.
  • Inspect vehicles daily for mechanical issues, cleanliness, and fuel requirements, and report any faults for repair.
  • Maintain accurate delivery records, logbooks, and documentation.
  • Assist in assembling or positioning furniture at the client’s premises when required.
  • Adhere to all road traffic rules, safety policies, and company guidelines.
  • Provide professional and courteous customer service when interacting with clients.
  • Ensure vehicles are kept clean, presentable, and roadworthy at all times.
  • Perform minor vehicle maintenance and coordinate major repairs with the workshop.
  • Support warehouse and logistics operations when not driving, including loading, unloading, and stock handling.


Qualifications and Experience

Education:

  • Uganda Certificate of Education (UCE) or equivalent minimum academic qualification.
  • Training in defensive driving and vehicle maintenance is an added advantage.

Licensing & Certification:

  • Valid driving license for both light and heavy trucks (Classes B, C or equivalent).
  • Clean driving record.
  • Defensive Driving Certificate and/or First Aid Certification is desirable.
Experience:
  • Minimum of 3–5 years’ proven experience driving both light and heavy trucks, preferably in the retail, logistics, or furniture industry.
  • Demonstrated experience in long-distance and urban deliveries, including safe navigation of challenging routes.
  • Familiarity with loading, securing, and offloading fragile and bulky items such as furniture.
  • Experience in conducting basic vehicle checks and preventive maintenance.

Knowledge & Skills:

  • Strong knowledge of road safety regulations, traffic laws, and vehicle operation standards.
  • Good physical stamina to handle lifting and movement of furniture items when required.
  • Strong time management and organisational skills to ensure timely deliveries.
  • Excellent interpersonal skills to interact with customers and team members professionally.

Personal Attributes:

  • High level of integrity, reliability, and customer service orientation.
  • Alert, safety-conscious, and detail-oriented.
  • Ability to remain calm and professional under pressure or in challenging road conditions.


Key Skills & Competences

  • Excellent driving skills with high safety awareness.
  • Strong sense of responsibility, integrity, and punctuality.
  • Ability to lift and handle furniture safely.
  • Good communication and interpersonal skills.
  • Strong customer service orientation.
  • Problem-solving skills and ability to adapt to unexpected changes.
  • Team player with a cooperative attitude.
  • Attention to detail and commitment to care when handling goods.


KEY PERFORMANCE INDICATORS

  • On timely delivery: 100% of deliveries to be completed within the promised scheduled time window.
  • Delivery Accuracy: 100% of orders delivered, i.e. correct items in the right quantities without errors, omissions, or mix-ups (delivered to the right customer).
  • Furniture Handling: Zero damages caused by improper loading/unloading or handling, and during delivery.
  • Vehicle Cleanliness & maintenance: Keeping the vehicle clean and presentable by washing it 3 days a week, both in and out, conducting maintenance vehicle checks and meeting vehicle service appointments every 3 months to have them in good working order.
  • Fuel Efficiency: Work within the monthly fuel consumption budget per route/ vehicle type.
  • Safety Compliance: Zero major traffic violations or accidents attributable to negligence.
  • Customer Satisfaction: Minimum 90% positive feedback rating from clients on professionalism, courtesy, and delivery handling.
  • Paperwork and documentation: 100% accuracy in logbooks, delivery notes, milage and expense reports plus any other related records, and related records.
  • Attendance & Punctuality: At least 95% on-time reporting for scheduled shifts.


Deadline

  • Deadline is one week from the date of publication of this advert


How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section


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