Direct Sales Representative
Job summary
Recognise opportunities in the market for sales, cross-selling, up-selling opportunities, and convert leads to bank customers.
Job descriptions & requirements
Qualifications
- A bachelor’s degree from a recognized university.
- Marketing and Sales qualifications would be an advantage.
- Experience in working in the Banking industry would be an added advantage.
- Ability to analyze business opportunities and make value-adding recommendations
- Result-driven with a track record of demonstrable networking, selling, and influencing skills as well as the ability to identify new opportunities.
- Knowledge of MS Office tools (Excel, Word, Project, and PowerPoint)
- Understanding of Bank products and services and knowledge of the banking operation issues in Uganda.
- Proactive and quick response to customers and employees’ queries;
- Excellent interpersonal skills;
- Fluent in the English Language and any other local language, preferably Luganda, particularly for explanatory purposes to Bank customers who do not understand the English Language.
Responsibilities
- Recognise opportunities in the market for sales, cross-selling, up-selling opportunities, and convert leads to bank customers.
- Formulate and implement a daily sales action plan.
- Maintain a visible and active presence in the Local market to establish new opportunities for sales activations and banking days.
- Identify possible new schemes in conjunction with the schemes Relationship managers and Manager of consumer banking.
- Attend to all sales activities and carry out presentations in activities organised by the bank.
- Ensure attendance of all mandatory trainings organised by the bank.
- Attend meetings and provide Daily reports and accountability to the supervisor.
- Deliver set targets in Assets, Liabilities, and digital channels.
- Foster a team approach by actively building strong working relationships with other bank staff.
- Attend to and resolve customer queries, inquiries, or complaints in collaboration with other staff/departments.
- Comply with AML/CFT/CPF policies and procedures, non-compliance of which shall be addressed as per the bank's disciplinary processes
- Perform any other duties that can be assigned from time to time.
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