DC Facilities Support Officer

Qualifications & Experience.

·        Diploma in IT, Electrical engineering, Computer Science or related area.
·        At least two years’ hands-on experience in a related area.

·        Power Management and Resilience

·        Continuously monitoring the status, performance, and fuel levels of the Uninterruptible Power Supplies (UPS) and backup generators to guarantee immediate failover capability during utility outages.

·        Performing routine inspections of electrical switchgear, distribution panels, and power circuits.

·        Conducting regular tests and inspections of battery strings within the UPS systems to ensure optimal charge and reliability.

·        Cooling and Environmental Control

·        Monitoring and adjusting the data hall environment to ensure temperature and humidity levels remain within strict, manufacturer-specified tolerances to prevent equipment damage

·        Monitoring proper airflow and containment strategies (like hot/cold aisle separation) are maintained to maximize cooling efficiency.

·        Physical Security and Safety

·        Managing and monitoring the physical access control systems, issuing and revoking access credentials, and ensuring only authorized personnel are in the facility.

·        Monitoring closed-circuit television (CCTV) systems for any unauthorized activity or security breaches.

·        Inspecting and participating in scheduled tests on fire detection and suppression systems

·        Conducting regular facility walk-throughs to identify and report any physical risks, leaks, or maintenance issues.

·        Remote Hands and Basic Physical Support

·        Performing simple physical operations like power cycling (rebooting) servers or network gear upon request from remote IT operations teams.

·        Checking the status of indicator lights on hardware and reporting findings (e.g., checking for solid vs. flashing lights to report device status).

·        Supervising and escorting external maintenance vendors who are servicing critical infrastructure (e.g., generator refueling, UPS maintenance).