Credit Administrator
Job summary
This role oversees end-to-end credit risk management and administration. Key responsibilities include examining loan applications, enforcing policy guidelines, monitoring delinquency and non-performing loans, and conducting regular audits. It also involves refining collection policies, training credit staff, and managing portfolio health to minimize operational losses.
Job descriptions & requirements
- Monitoring loan review activities in areas of operation to minimize losses and ensuring that lending practices adhere to the existing policy guidelines
- Formulating and recommending enhancement of credit collection guidelines, policies and procedures
- Examining all loan applications and ensuring adequacy and completeness of pre-loan eligibility requirements; client screening criteria, loan approval authority, repayment terms and incentives, delinquency and default management
- Implementing effective delinquency measurement and loan loss monitoring procedures for all lending operations, loan processing, and training credit management staff on credit risk management
- Overseeing the day-to-day management of the credit administration functions and credit risk management processes for all areas under operation
- Monitoring loan accounts, loan repayments and delinquent accounts and write-offs to be in the acceptable past due rate.
- Ensuring that the credit granting transactions are based primarily on the strength of the borrower’s paying capacity
- Close monitoring of non-performing loans and providing periodic status reports to the Head of Credit Operations.
- Ensuring regular audits and spot checks and ensuring that lending policies and loan administration activities adhere to the existing policy guidelines, including adequacy and security of collateral
- Maintaining the portfolio of the institution and ensuring that it is to the required standard as per the policy
- Evaluating regularly and periodically and reporting on loan accounts with respective credit limits reflecting the risk associated with the near-term liquidation of positions in the event of default
- At least a Bachelor's degree in Business Administration, Commerce, Economics, Development Studies plus three years’ relevant experience or a Diploma plus five years’ relevant experience
- At least 3 years of working experience in a busy Financial Institution work environment
- Experience in Microfinance, banking, financial management, investment advisory, small and medium business development and marketing
- Experience in the use of various analytical financial methodologies and execution of different development financial products and services, credit and default management
- Proven ability to seek timely, cost-effective and efficient solutions which ensure value for money
- Experience in managing staff.
- Good leadership and team management skills.
- Self-motivated with the ability to work with minimal supervision
- Ability to proactively identify gaps and provide solutions for filling them.
- A good team player.
- Excellent oral and written communication skills.
- Excellent relationship management and communication skills necessary for interactions with colleagues and external stakeholders/customers
- Proven ability to delicately solve sensitive matters and ensure value for money
- Excellent proficiency in MS Office applications.
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