Experience Level: Mid level Experience Length: 3 years

Job descriptions & requirements

Minimum Requirements:

  • Min. of B.Sc./HND in Administration, Finance or any related discipline

  • 2 - 3 years in Administration

  • Strong working knowledge of SAP S4Hana ERP

  • Basic to Intermediate knowledge in Microsoft Excel is compulsory

  • Forward customer statements for reconciliation purposes on a monthly or need base

  • Generate and Share Aging reports daily from SAP S4Hana with internal stakeholders (sales, credit, CIC, finance, etc)

  • Manage credit portfolio of Distributors within assigned region

  • Customer account review on payment/empties postings, with Sales orders release (Backup) on request

  • Identify gaps in payment patterns of my key distributors and propose action to avert them

  • Customer weekly/monthly account reconciliation

  • Customer complaints/dispute handling and resolutions

  • Payment plan review and negotiation

  • Daily cash collection via phone, emails, or written contact with customers

  • Liaise with GCC to ensure prompt customer payment postings

  • Provide daily, weekly, or monthly account outstanding balance updates to key distributors

  • Ensure Debit and Credit Notes Posting on customers' accounts regularly

  • Track Customers on rehabilitation and align with the revenue team on any deduction where necessary, based on agreed terms

  • Monitor Customers with Cash Terms on debit and send daily report

  • Supervise Credit Team Members and ensure adherence to policy

  • Recommend Credit Limit adjustment to Credit Manager and GCC team

  • Supporting legal recovery by collaborating with sales, legal, and GCC teams on actioned recovery steps

  • Review of Customer account necessary documentation and procedures with GCCcreation following

  • Block, Unblock, Approve, and Reject tasks on the SAP platform daily

  • PFBD Tracking by collaborating with the GCC team

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