Business Banker

Job Purpose:• Provide a pro-active business banking sales and service management function that will retain and
grow a portfolio of SME customers by identifying and implementing value-added and specialized
financial product solutions from a range of standard and/or customized offering.
Key Result Areas:
• The Business Banker will ensure adherence to the service standards and provide excellent customer
service.
• Receive and verify customer documents for account opening, loan facilities, account amendments
and any other customer instruction.
• Acquire new business relationships and accounts while growing the portfolio balance sheet as per set
targets
• Manage credit and operational risk in account opening and loan processing
• Manage the loan portfolio through active participation in branch Credit Committee meetings, monitor/
manage pre-Non-Performing Loans (NPLs) and fully recover bank funds.
• Develop and execute an operational plan to support the branch and the Bank’s overall business
strategies while delivering targeted achievements on business and institutional client growth, fees/
commission, and interest income.
• Ensure the provision of adequate and efficient relationship management to business and institutional
clients, in terms of quick transaction turnaround and resolution of their queries/problems.
• Provide timely professional direction/advice on all business and institutional client matters within the
Branch/Bank.
Financial Responsibility:
Financials: Performance on the following variables.
• Transaction Disbursement Volumes
• New-to-Bank client acquisition
• Lending growth within targeted segments
• Liabilities growth within targeted segments
• Non-Interest Income (Fees and Commissions)
• Interest Income (on all business/institution-related lending disbursements): Yield and Margin
• Portfolio quality
Person Specification

Education & Training:

• A Bachelor’s Degree in Business Studies or a related field from a recognized university
Skills & Experience:
• A minimum of two years’ sales experience in branch business banking.
• Good knowledge of the Business Banking value proposition.
• Knowledge of risk management and credit principles of banking.
• Understanding of financial statements.
• Strong numeracy skills.
• Business and financial advisory skills.
• Credit and Financial Analysis skills.• Strong communication skills