Customer Service Week 2022 Celebrations ~Customer Inclusion

Customer service week 2022

Customers are at the center of our strategy as BrighterMonday Uganda. That is why this year’s theme is a perfect fit with our focus on ensuring stellar delivery to each of our customers.

This year alone, we have engaged with more customers than ever before and we launched our special appreciation program in February to reach out to all the HR & business partners we have worked with in the past.

We also revamped our platform, reviewed our user journeys and closed the loop on customer feedback. We strive to improve your experience with us every time and continue to welcome your feedback.

This year, our theme is “Sustaining Customer Inclusion” and we want to celebrate it in a special way. 
We have launched a 20% discount on our digital products, prepared surprises for our customers throughout the week and also look forward to celebrating our internal customers, our dear staff as we continue on this amazing journey.

We have also included a new category in our celebrations, the Social Impact Customer of the Year.

As one of the largest digital & offline recruitment companies, we have the unique opportunity to support and serve a wide range of customers. In line with this year’s theme, we decided to celebrate the customers who are making a great impact in our society today.

That is why it was an immense pleasure to work with Girls Unstoppable Uganda, the NGO that supports the education of marginalized adolescent girls by providing them with merit-based scholarships, scholastic and menstrual hygiene materials necessary for them to remain in school and attain education, life-skills and knowledge.

You can learn more about our celebrations for this year. Learn More

From all of us at BrighterMonday Uganda, Happy Customer Service Week.

Emily Ndagire
Notification Bell