Special Projects Lead

Purpose of the role

The special projects lead reports to the country manager and act as a strategic yet hands on operational partner.  The role is responsible for driving business scalability, tackling complex operational challenges, streamlining processes and leading cross functional initiatives with a particular focus on key projects undertaken in partnership with the country manager.

Responsibilities 

• Lead the planning, execution and monitoring of special projects, ensuring they are delivered on time and up to the required standard.
  
• Collaborate with management to align projects with company and country objectives, identify deliverables and milestones.
  
• Coordinated cross functional teams to ensure seamless delivery and alignment.
  
• Proactively identify risks, mitigation strategies; monitor and report on progress to all role players, address challenges and adjust plans as needed.
  
• Lead and support roll out of projects related to strategy across all functional areas e.g. but not limited to marketing, activations, retention, technology, product etc.
  
• Lead and support projects to optimise collections.
  
• Partner with HR on key people related initiatives and support implementation and delivery.
  
• Manage and support management on regulatory risks impacting the business.
  
• Monitor and report on project progress to all role players
  

Requirements

• Honours degree in Engineering or Finance
  
• Strong organisational skills, with the ability to get buy in for change and deliver measurable impact.
  
• Humble yet ambitious, with the confidence to make tough decisions quickly and challenge the status quo when it adds value.
  
• Exceptional problem solving ability and commitment to continuous improvement.
  
• Excellent communication and interpersonal skills with a proven ability to collaborate with cross functional teams and role players on all levels.
  
• Meticulous attention to detail
  
• Able to turn an unclear business problem into a structured analytical approach.
  
• Curious and willing to experiment, learn and change direction when the information available tells you to.
  
• Comfortable working in a fast paced environment where not everything is perfectly structured.
  
• Practical and willing to get your hands dirty.