Senior Marketing Operations Manager

About Platform.sh:

The Platform.sh Platform-as-a-Service (PaaS) removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. Delivering efficiency, reliability, and security, giving development teams both control and peace of mind. Built for developers, by developers.

Adopted and loved by 16,000+ developers, 7,000 customers, and proven over the last 8 years – Platform.sh provides out-of-the-box capabilities that serve as the launchpad for creative development teams’ out-of-the-box thinking.

We provide 24×7 support, managed cloud infrastructure, and automated security and compliance with an all-in-one PaaS. We give our customers complete control over their data by keeping applications secure and available around the clock.

Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What’s our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Bring your expertise and enthusiasm to our growing, global organization. Your contributions, collaboration, and unique point of view are recognized and valued here.

Position Summary:

Join our dynamic Growth Marketing team as we seek an experienced Senior Marketing Operations Manager to lead the charge in optimizing our marketing acquisition process. You’ll ensure seamless data flow across multiple platforms, crafting and maintaining connectors/APIs, documenting processes, and offering crucial support to internal stakeholders. Join us in driving efficiency and collaboration across Marketing, Product, Sales, and Customer Support teams, and make a significant impact in a dynamic environment!

This role reports directly to the VP, Growth Marketing.

What to expect:

• Bring your expertise from high-growth PLG tech companies to fuel our expansion in the creative industry, contributing to our dynamic and innovative environment.
• Dive deep into our CRM systems, mastering Marketo, Heap, BigQuery, MySQL, and Salesforce to drive our unique PLG client engagement strategies.
• Drive seamless connectivity through API development and integrations, ensuring smooth operations between our tech stack and external services.
• Take ownership of projects, proposing and implementing innovative solutions that elevate our service offerings and operational efficiency.
• Collaborate cross-functionally, contributing to a vibrant company culture and enriching professional experience through interaction with diverse departments.

What you bring:

• Expertise in attribution models for monitoring marketing impact on the business
• Growth hacking mindset with the ability to rapidly develop demand generation tools
• Proficient in Marketo, Heap, Salesforce.com, MySQL, Drift, ZoomInfo, Google Analytics, Google Tag Manager, Adwords, SEMRush, Experimentation & Behavioral Analytics platforms
• Detail-oriented problem-solver with strong multitasking abilities in a fast-paced environment, dedicated to collaborative teamwork and achieving collective success.
• Demonstrated ability in program effectiveness and ROI measurement
• 3-5 years’ experience in marketing operations within a fast-paced tech marketing environment

Where we hire:

At Platform.sh, remote work isn’t just a trend – it’s our way of life. The freedom of remote work with the support of a diverse, global team has been our successful model for nearly a decade! Our culture celebrates flexibility and collaboration, empowering you to excel from where you are. To enhance team synergy, we come together (at least) once a year in person, seizing the opportunity to connect, tackle challenges, and foster camaraderie.

How we hire:

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 5 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment.

1. 45 Minutes with Talent Acquisition
2. 60 Minutes with Hiring Manager (VP, Growth Marketing)
3. 60 Minutes with Team (Director, Data Engineering & Analytics)
4. 60 Minutes with Cross Team (Cloud Operation Engineer)
5. 60 Minutes with Executive (Chief Marketing Officer)

All roles require background checks.

What we offer:

An innovative product you can believe in. We’re sustainably changing the way companies develop and manage their web applications

We’re voted as A Best Place to Work by 96% of our employees, Forbes Top 30 Companies for Remote Jobs, and France Best Workplaces for Women

Leadership that cares in a flexible, open work environment, where your voice is encouraged. We can always find ways to do better and look forward to hearing your ideas

Global team, rich with culture and diversity

Annual team gatherings

Wellness budget

Professional development budget

Office equipment budget

Mentorship Program

Comprehensive health coverage (US, CA, UK, and FR employees only)

Fair PTO (geographically dependent)

Inclusive parental leave (geographically dependent)

Tandem – a pool of linguists from around the world willing to help each other learn new languages.

Company stock options (discretionary)

Unlimited Platform.sh accounts

You’re welcome here.

At Platform.sh, we take pride in our commitment to being an inclusive and diverse workplace. We strive to create an environment built on trust, support, and respect for all individuals. We welcome everyone, regardless of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, creed, gender, national origin, age, marital status, pregnancy, education, languages spoken, or veteran status. We encourage you to be yourself, connect with like-minded individuals, and share your passions.

If you require accommodation at any stage of our recruitment process, please don’t hesitate to reach out to your talent acquisition partner. Your comfort and accessibility are important to us.