Today
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Job Summary
Grow the Banks Business through recruitment and mobilization of (New accounts, loans, Liabilities) and ensure portfolio quality
- Minimum Qualification :
- Experience Level :
- Experience Length :
Job Description/Requirements
Duty Station: Fort Portal, Uganda
Reports to: Branch Manager
About US:
Housing Finance
Bank was incorporated as a private company under the Companies Act in December
1967, the Bank has become a household name and has grown in leaps and bounds
with a good track record among the pioneers of a mortgage lending. National
Housing & Construction Corporation, a parastatal involved in real estate
business has 5% shareholding and National Social Security Fund (NSSF) holds 50%
and the Government of Uganda holds 45%. Today, the bank looks back with pride
on the business accomplished in the mortgage lending business. Through
innovation and placing emphasis on Honesty, Integrity, Efficiency and Customer
care, Housing Finance Bank is the leader in the mortgage, holding a 90% market
share.
Job Summary:
The Relationship Officer will grow the Banks Business through recruitment and mobilization of (New accounts, loans, Liabilities) and ensure portfolio quality in line with the Branch Sales targets and the bank policies.
The Relationship Officer will grow the Banks Business through recruitment and mobilization of (New accounts, loans, Liabilities) and ensure portfolio quality in line with the Branch Sales targets and the bank policies.
Key Duties and Responsibilities:
Identify and meet customer needs through selling and
cross selling of all Housing Finance Retail products and manage existing client
relationships to increase/grow Housing finance Bank share of wallet.
Prepare loan applications for assessment/ review and
disbursement of approved loans for the branch
Prepare and submit daily, weekly and monthly and
quarterly sales performance reports to the Branch manager detailing the
performance progress
Develop and implement a sales plan and champion
specific product selling campaigns to achieve and exceed sales targets.
Carry out regular customer visits to build long-term
relationships and generate call reports.
Actively monitor and evaluate performance of
assigned loan portfolio with reference to risk management frame work, customer
service standards and the loan terms.
Deliver accurate and quality loan documentation, in
line with approved terms and operating policies
Manage customer queries and complaints and resolve
them in a timely manner and escalate any unresolved queries in the shortest
time possible
The incumbent will also initiate and participate in
the recovery of delinquent loans in the branch in line with set policies and
procedures governing the recovery process.
Take part in the training and coaching programme of
the Bank for sales team and make reports in line with the performance
management frame work
Qualifications, Skills and
Experience:
The applicant should hold a Bachelors degree from a
recognised university
At least two years of service with a commercial bank
in a relationship management role
Working knowledge of banking products, services and
policies and procedures
Customer centricity and a good understanding of the
sales process
Excellent planning and organisation and
interpersonal skills
Problem solving and analytical and report writing
skills
High level of integrity
How to Apply:
All candidates
who wish to join the Banking sector are invited to send their applications
including an updated CV, certified copies of all academic transcripts,
certificates and testimonials, daytime telephone contact, and email address of
both applicant, and three competent referees addressed to:
Head Human
Resources, Housing Finance Bank, Plot 4 Wampewo Avenue; P. O. Box 1539,
Kampala. Uganda.
E-mail to:
Talent.Recruitment@housingfinance.co.ug
NB: Only successful candidates will be contacted. All
applicants who will not have heard from us within two weeks of closing date
should consider their application unsuccessful.
Deadline: Friday, 27th
November 2015
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