Refrigeration and Air Conditioning Technician

Key Responsibilities

A. Repair, Maintenance and Servicing

• Diagnose faults in refrigerators, air conditioners, and other refrigeration and cooling equipment.
• Carry out repairs, servicing, and preventive maintenance to ensure equipment operates efficiently and reliably.
• Inspect equipment to identify mechanical, electrical, and refrigeration-system faults.
• Install, replace, and repair faulty components, including compressors, thermostats, fans, motors, and other system parts.
• Perform refrigerant handling, leak detection, and recharging in accordance with approved procedures and safety requirements.
• Test equipment after repairs or servicing to confirm proper operation and compliance with required standards.
• Identify potential equipment failures and recommend appropriate corrective measures.

B. Safety and Compliance

• Strictly observe workplace health and safety requirements when carrying out repairs, installations, and maintenance.
• Use appropriate personal protective equipment (PPE) and ensure tools and equipment are used safely.
• Follow proper procedures for handling refrigerants, electrical components, and other potentially hazardous materials.
• Maintain a clean, organised, and safe working environment.
• Immediately report workplace hazards, accidents, faulty tools, and unsafe working conditions.
• Ensure that work is carried out in accordance with technical specifications, company procedures, and applicable safety standards.

C. Tools, Equipment and Inventory Management

• Properly use, maintain, and account for tools, equipment, and materials assigned to the technician.
• Report damaged, missing, or faulty tools and equipment promptly.
• Identify required spare parts and materials before and during repair work.
• Avoid unnecessary wastage of materials and ensure responsible use of company resources.

D. Documentation and Reporting

• Maintain accurate records of repairs, servicing, maintenance activities, materials used, and equipment condition.
• Prepare service reports and document faults identified, work completed, and recommendations for further action.
• Complete job cards, work orders, and other required documentation accurately and on time.
• Use computers and relevant digital tools to prepare reports, maintain records, and communicate work progress.
• Promptly report delays, technical challenges, and issues that may affect work completion.

E. Teamwork and Customer Service

• Work collaboratively with other technicians and team members to complete assignments efficiently.
• Communicate clearly and respectfully with supervisors, colleagues, and customers.
• Explain identified faults, repairs undertaken, and maintenance recommendations to customers where necessary.
• Respond professionally to customer concerns and ensure work meets the required quality standards.
• Support colleagues when necessary and contribute positively to team performance.

F. General Duties and Accountability

• Complete assigned tasks diligently, efficiently, and within agreed timelines.
• Be available to work flexible hours, including overtime when required by operational demands and in accordance with applicable employment requirements.
• Be willing to travel to client locations or other work sites as required.
• Take initiative in identifying problems and recommending practical solutions rather than waiting for constant supervision.
• Follow instructions, accept constructive feedback, and apply lessons learned to improve performance.
• Participate in training and development activities to improve technical skills and knowledge.
• Perform other relevant duties as assigned by the supervisor or management.

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section