RECONCILIATION OFFICER

KeyAccountabilities(DutiesandResponsibilities)

Perspective

%

Weighting

Output

Financial

10%

·         Monitor and report operational losses in nostros and other suspense accounts such as BoU penalties and unnecessary charges. Ensure all debits to accounts are explained on the first day of reconciliation.

Internal Business Process- Reconciliation& Risk

60%

·         Perform reconciliation of accounts related to Internal Accounts

·         Follow up with the units concerned to ensure all the outstanding items for Internal Accounts are resolved within the set SOPs, and issues of non-compliance are escalated as per the escalation matrix.

·         Follow up on the suspense account ownership sign-offs with the unit heads across the bank

·         Reconcile accounts that may be assigned by the supervisor.

·         Support both internal and external audit processes by providing all information required by the auditors.

·         Prepare a weekly exception report for long outstanding items for the manager’s review and for inclusion in the monthly Risk Management Committee submissions

·         Identify losses in processes by suggesting improvements to the existing controls, procedures, and systems to bolster fraud prevention

·         Provide overall ledger reconciliation report, including revenue assurance on all income ledgers

·         Follow up on all monthly & EOY adjustments are posted accurately

Customer

20%

·         Ensuring all reports are shared promptly as per SLAs with internal stakeholders

·        Assist in responding to customer queries and following up to ensure all open queries are closed promptly

·         Offer support and ensure good working relationships with all business units/ops as/when required

Learning & Growth

10%

·         Provide regular review of performance against agreed objectives.

·         Pursue own development to increase personal effectiveness, acknowledging strengths and areas for development.

Job Dimensions

Reporting Relationships: jobs that report to this position directly and indirectly

Direct Reports

None

Indirect Reports

None

Stakeholder Management: key stakeholders that the position holder will need to liaise/work with to be successful in this role.

Internal

All units, including operations, Business and Support units (including Corporate banking, Business Banking, SME & Retail Banking, Treasury, Audit, IT, Credit, CIS, and OPS)

External

·         Interswitch

·         URA

·         External auditors

·         MTN, Airtel

·         Bank Customers

Decision-Making Authority/Mandates/Constraints: the decision the position holder is empowered to make (Indicate if it is Operational, Managerial, or Strategic). Please also highlight any budgetary items.

Control responsibility if applicable for the role.

·         Operational

IdealJobSpecifications

Academic:

·         University Degree in Business-related studies or equivalent Professional:

·         CPA will be an added advantage

Desired work experience:

·         At least 2 years’ experience in banking operations,

·         Experience in internal accounts reconciliations is an added advantage

·         A working knowledge of a bank’s operating systems, controls, and general banking

·         Knowledge of regulatory and statutory requirements

·         Practical experience in the use of relevant MS Office applications