Quality and Operations Officer
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Job summary
The Quality and Operations Officer will be responsible for overseeing operational processes, ensuring compliance with quality and food safety standards, conducting aflatoxin testing procedures, and supporting continuous improvement initiatives. The role requires strong analytical, laboratory, organizational, and reporting skills, with the ability to maintain accuracy and integrity in testing and operational processes and the ability to work in a structured way and coordinate with other teams (aggregation and logistics) to ensure smooth coordination of buying activities.
Min Qualification:
Bachelors
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Uganda
Job descriptions & requirements
Based in the South West and Northern regions, Uganda
About Warc
Our Vision & Mission:
At Warc Africa, we envision a future where Africa nourishes the world while its farmers become the stewards of its fertile soils. Our mission is straightforward: uplift farmers from poverty through regenerative farming practices.
We've already positively impacted the lives of more than 100,000 people, increasing their income and improving livelihoods. Our rapid growth has created thousands of rural jobs and facilitated the movement of tens of thousands of tons of crops to become food for the country.
But we’re just getting started. Our vision extends across sub-Saharan Africa, moving us beyond Ghana and West Africa where we aim to empower one million farmers, helping them generate hundreds of millions of dollars while becoming climate heroes in the process. We’ve already laid the foundation and are now looking for passionate individuals to join us on this transformative journey in Uganda!
Our Roots & Reach:
Born from hands-on experience, Warc Africa has grown into a diverse team of 250 full-time employees from 16 countries. In Ghana's Upper West Region, we serve 30,000 farmers, have a footprint in Sierra Leone, a new venture in Uganda and our eyes across the continent. Our 100 female-run Trading Hubs put us closer to the farmer than anyone else - allowing us to provide farmers with vital resources and markets. We’re now ready to solve problems for Farmers in Uganda and transform the way they are served. Therefore, we are now looking for a highly motivated and experienced person to join our Team.
About the Job
The Quality and Operations Officer will be responsible for overseeing operational processes, ensuring compliance with quality and food safety standards, conducting aflatoxin testing procedures, and supporting continuous improvement initiatives. The role requires strong analytical, laboratory, organizational, and reporting skills, with the ability to maintain accuracy and integrity in testing and operational processes and the ability to work in a structured way and coordinate with other teams (aggregation and logistics) to ensure smooth coordination of buying activities.
1. Quality Assurance and Compliance.
• Develop, implement, and monitor quality assurance procedures and operational standards.
• Conduct regular quality checks, audits, and compliance reviews across operational activities.
• Ensure all operational activities comply with company policies, food safety standards, and regulatory requirements.
• Identify process gaps, inefficiencies, and areas for improvement.
• Prepare quality assurance and compliance reports with corrective action recommendations.
2. Aflatoxin Testing and Laboratory Support.
● Conduct sampling, analysis and grading and Aflatoxin testing on agricultural commodities and related products.
● Ensure proper handling, storage, and documentation of samples during testing processes
● Operate and maintain aflatoxin testing equipment and laboratory tools in accordance with standard operating procedures (SOPs).
● Record, analyze, and interpret laboratory test results accurately
● Ensure compliance with food safety regulations, laboratory standards, and testing protocols.
● Support calibration, maintenance, and quality control of laboratory equipment.
● Prepare and submit aflatoxin testing reports to management and relevant stakeholders.
● Assist in developing and improving laboratory procedures and testing systems.
● Maintain laboratory cleanliness, safety, and inventory of testing materials and reagents.
3. Operations Management.
● Close collaboration with the aggregation team to ensure efficient moving of maize from harvest to drying facility.
● Monitor operational performance indicators and prepare periodic operational reports.
● Assist in developing and improving operational systems, policies, and procedures.
● Support planning, scheduling, and execution of operational and field activities.
● Track operational risks and escalate issues where necessary.
● Address operational concerns and product quality issues promptly.
4. Data Management and reporting.
● Maintain accurate operational, laboratory, and quality assurance records.
● Analyze testing and operational data to identify trends and opportunities for improvement.
● Prepare weekly and monthly reports on operations, quality performance, and aflatoxin testing outcomes.
● Ensure proper documentation and filing of laboratory and operational records.
5. Team Coordination and Training.
● Work closely with different departments to ensure operational and quality alignment.
● Support staff awareness and training on quality standards, food safety, and aflatoxin management procedures.
● Promote a culture of continuous improvement, accountability, safety, and operational excellence.
● Support management in implementing strategic operational and quality initiatives.
● Liaise with internal and external stakeholders, including regulatory agencies and laboratory partners, where necessary.
About you
Requirements for the Quality and Operations Officer.
● Degree in Business, Food Science, Agriculture, Operations, or related field.
● Minimum 2-3 years of experience in food testing, agriculture, sales or commercial operations.
● Familiarity with Aflatoxin testing.
● Exceptional organizational and coordination skills to manage complex, multi-district operations.
● A detail-oriented mindset with the ability to balance tactical execution and strategic alignment.
● Direct managerial experience, including leading salaried teams in a fast-paced environment.
● Ability to manage multiple priorities effectively and make sound decisions under pressure.
● Flexibility to work varied hours as business demands, including weekends during peak season.
Benefits
We’re a young, growing organization, and one that cares about our team and culture. We are committed and we work hard, but also reward ourselves to make this our lifestyle. You can expect:
● A competitive salary and related package commensurate to the position and industry
● Flexible time and working conditions
● Continued investment in professional development
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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