Programme Operations Director

Key Education, Knowledge, and Skills Qualifications for the Role:

• At least 15 years of program management experience in an international development organization.
  
• At least 5 years’ experience in a senior NGO leadership role in a developing country.
  
• Master’s Degree in international development or a relevant field such as social science, public health, or business administration.
  
• Certification in Project Management Courses will be an added advantage, and extensive knowledge of NGO operations and donor projects management.
  
• Previous experience working in East Africa regions or similar contexts. 
  
• Demonstrated experience in program or project design, implementation, monitoring, evaluation, and report writing.
  
• Has successfully initiated & implemented significant organizational change.
  

Strategic Management

• Stay abreast of, analyse, and advise the National Director on trends in programming, operational, country, and donor environments to facilitate strategic decision-making and planning.
  
• Provide leadership in the development, application, and monitoring of strategies and plans, in alignment with WVU’s 5-year strategic plan and global “Our Promise” strategy framework.
  
• Ensure all Operations departments, programs, and projects reflect WV’s Integrated Focus and support World Vision Ministry Objectives.
  

Programme Implementation, Reporting and Quality Assurance

• Build team unity through good collaboration. In particular, build strong and trusting bridges between the Operations, Program Development, and Impact
  
• Clear matrix relationships exist at the National Office Operations Division and each Regional Office to promote strong collaboration, especially in the implementation of integrated programmes
  
• Develop and manage systems that ensure all programs are incorporating quality designs and achieve outputs that make a significant difference in the communities where WVU works.
  

Financial Management/Grant Management 

• Ensure financial management aligns with donor commitment and compliance expectations.
  
• Ensure all projects remain within budget, and also do not underspend more than 5%.
  
• Oversee Operations Division compliance with the Field Financial Manual (FFM), including ensuring proper accounting systems and practices.
  

Team Leadership & Building a High Performance Team

• Build cooperation, team spirit, and a supportive, learning environment within the Operations Division
  
• Ensure effective capacity building of Divisional staff (in line with 70/20/10 principles) in key programming areas (including LEAP and Technical Program requirements). In addition, actively work on leadership development through the process of capacity building and coaching.
  
• Actively participate in the development of key positions (JDs/Performance Agreements) and ensure top-class recruitment is undertaken. Seek to build an Operations Divisional team comprised of top-class actors performing at the highest level.
  

External Stakeholders Relationship & Management

• Support the National Director in representing World Vision to donors, line ministries, and partner organizations.
  
• Ensure that the communications and representation of WVU with WV Support Offices, international donor organizations, and major donors from and by Operations staff is of the highest quality and transparency.
  
• In coordination with the National Director and programme staff, participate in national-level coalitions on specific advocacy issues.