Mystery Shopper
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Job summary
As a Mystery Shopper, you’ll visit stores, restaurants, service centers, and more — getting paid to evaluate real customer experiences. Your feedback helps leading brands improve their service and create better experiences for their customers.
Job descriptions & requirements
COMPANY PROFILE:
ISC-CX is one of the world’s only full-service digital customer experience agencies. The company offers a comprehensive set of CX programs and draws from 20+ years of benchmarks. It runs global, multi-lingual, omni-channel programs that pull in a vast amount of customer data. ISC-CX then combines and correlates all this data to reveal surprising insights that a single-focus agency would never see. In short: ISC-CX has the talent, tech, and tactics you need to turn your raw customer experience data into a brand-new business-changing perspective.
Do you enjoy shopping, exploring new places, and sharing your opinions? We’re looking for curious, detail-oriented individuals to join our team of Mystery Shoppers!
As a Mystery Shopper, you’ll visit stores, restaurants, service centers, and more — getting paid to evaluate real customer experiences. Your feedback helps leading brands improve their service and create better experiences for their customers.
What You’ll Do:
• Evaluate well-known brands by assessing customer service, cleanliness, product knowledge, and overall experience
• Provide honest feedback to help businesses improve their service quality
• Participate in exciting projects
• Get paid to do what you already love: shop, compare brands, and share your insights
Who we’re Looking For:
• You love shopping and enjoy sharing your feedback
• You have a keen eye for detail and can quickly adapt to different environments
• You feel comfortable in a wide range of locations — from quick-service restaurants to luxury boutiques
• You enjoy adventure and are open to trying new experiences
Requirements:
- Strong observational skills and attention to detail.
- Excellent communication and report-writing abilities.
- Reliable and able to manage own schedule effectively to complete assignments on time.
- Discreet and able to maintain confidentiality regarding assignments.
- Basic knowledge of retail environments and customer service expectations is a plus.
Interested? If yes, please register through our App ISC-CX Mobile or through our
website https://myaccount.isc-cx.com/registration/
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