Manager MEL (Monitoring, Evaluation & Learning)

Key Responsibilities

Multi-country MEL Coordination and Management

• Lead the coordination and execution of MEL activities across Tanzania, Rwanda, DRC and any other new countries.
  
• Develop, monitor, and manage annual and quarterly MEL workplans to ensure timely implementation of all planned activities.
  
• Track progress against MEL deliverables and proactively address implementation bottlenecks.
  
• Ensure country teams adhere to RTV MEL standards, processes, tools, and reporting requirements.
  
• Facilitate regular MEL review meetings with country teams to monitor performance and implementation progress.
  

Strategic Delivery of Country MEL Activities

• Oversee the execution of routine monitoring, assessments, evaluations, and outcome measurement activities.
  
• Ensure timely collection, analysis, and utilization of program data to inform decision-making.
  
• Support country teams in maintaining high-quality monitoring systems and reporting structures.
  
• Coordinate the preparation and review of periodic MEL reports, dashboards, and performance updates.
  
• Monitor progress against key performance indicators and program outcomes.
  

Learning Agenda and Outcome Tracking

• Lead the implementation and coordination of country-specific learning agendas.
  
• Ensure learning priorities are integrated into program implementation and review processes.
  
• Coordinate documentation and dissemination of lessons learned, best practices, and evidence across countries.
  
• Track program outcomes and support evidence generation to strengthen program effectiveness.
  

Cross-functional Collaboration

• Serve as the primary liaison between Country MEL teams and RTV's Analytics and Data Integrity functions.
  
• Coordinate technical support requests and ensure country teams receive timely analytical and methodological guidance.
  
• Work closely with Program Operations and Country Leadership teams to align MEL activities with program priorities.
  
• Facilitate effective communication between technical and operational teams.
  

Data Quality and Performance Management

• Monitor compliance with data quality standards and reporting protocols.
  
• Support implementation of Data Quality Assessments (DQAs) and continuous data improvement initiatives.
  
• Ensure accurate and timely performance reporting across all supported countries.
  
• Identify risks related to data quality, reporting timelines, and implementation performance and recommend corrective actions.
  

Capacity Strengthening

• Support onboarding and capacity development of Country MEL staff.
  
• Facilitate knowledge sharing and cross-country learning opportunities.
  
• Promote consistent application of MEL tools, systems, and methodologies across all country programs.
  

Qualifications

Education

• Bachelor's degree in Monitoring & Evaluation, Statistics, Economics, Public Health, Development Studies, and Social Sciences will be considered.
  
• A master's degree in a relevant discipline with significant MEL management experience or a related field is preferred.
  

Experience

• Minimum 5 years of progressive experience in Monitoring, Evaluation & Learning within the development or NGO sector.
  
• At least 3 years of experience managing or coordinating MEL functions across multiple programs, regions, or countries.
  
• Working knowledge of statistical packages for data analysis, visualization and reporting like STATA or Python and Power BI.
  
• Demonstrated experience managing MEL workplans, reporting cycles, and performance tracking systems.
  
• Experience coordinating with technical analytics, research, or data management teams.
  
• Experience working in East or Central African contexts is highly desirable.
  
• Ability to speak French and Swahili is an added advantage
  
• Prior experience supporting multi-country programs is strongly preferred.