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Know Your Business (KYC) Coordinator


Quality Control & Assurance

IT & Telecoms UGX Confidential
1 week ago

Job Summary

You will also check for sanctions, manage risks, evaluate vendors, conduct investigations, perform research, and implement policies. The KYC Associate will also participate in broader GRC team goals, such as policy implementation and training initiatives.

  • Minimum Qualification : Bachelors
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

One platform, a whole world of opportunity 

Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere. 

When it comes to global employment, we walk the walk. We’re proof that companies don't need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
Featured in Forbes having ranked #9 in Flexjobs Top 30 Companies for remote jobs  
Established a diverse leadership team and an employee base that’s 60% female
Achieved one of the highest employee engagement scores in its class
Raised $150 million in Series C funding at a valuation of over $1 billion!

Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply! 

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +3 / -4 UTC.


We seek a Know Your Business (KYC) Coordinator to enhance our compliance capabilities within the Governance Risk and Compliance (GRC) team. This role focuses on creating and maintaining KYC processes. You will also check for sanctions, manage risks, evaluate vendors, conduct investigations, perform research, and implement policies. The KYC Associate will also participate in broader GRC team goals, such as policy implementation and training initiatives.  The KYC Coordinator will help ensure our operations align with global best practices, thus safeguarding our platform clients.

Key Responsibilities

  • Conduct KYB due diligence to verify business clients and ensure their operations comply with stringent AML regulations globally.
  • Assist in detailed sanctions screening and proactive risk management to identify and mitigate potential compliance threats.
  • Follow guidelines and company procedures regarding enhanced customer due diligence investigations.
  • Assist in creating and implementing robust compliance guidelines, and help train our staff and clients to understand and follow these guidelines.
  • Investigate and research the activity using public and non-public available databases and records.
  • Make case recommendations based on company policies and procedures. Clearly document findings and the rationale behind decisions made in each case.
  • Working with various external and internal teams to maintain communications and alignment.
  • Assisting with on-boarding/off-boarding vendors screening.
  • Assist in fulfilling regulatory, client, and legal requests as necessary.
  • Maintain up-to-date knowledge of regulatory changes and adapt compliance strategies accordingly.
  • Assisting with Oyster’s risk management program.
  • Assisting with maintaining and monitoring the AML compliance program.
  • Assisting with developing policies, training, FAQs, playbooks, and other internal resources.
  • Identifying opportunities to improve processes, share best practices, and improve efficiencies.
  • Support management of Annual Compliance Training and New Hire Security Training to completion

Core Requirements

  • Minimum of 2 years experience in KYC, compliance, risk management, fraud, or a related field.
  • Good knowledge of AML risks, typologies, and red flags.
  • Knowledge of Customer Identification Processes, Due Diligence, and Enhanced Due Diligence best practices.
  • Capability to identify compliance risks and escalate when appropriate.
  • Demonstrated analytical, investigative, and problem-solving skills with high attention to detail.
  • Professional certification in Compliance, such as Certified Anti-Money Laundering Specialist (CAMS) or equivalent.
  • Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, the USA PATRIOT act, US Treasury AML guidelines, and OFAC requirements.
  • [BONUS] Professional certifications related to governance, risk management, compliance, data analysis, and/or other related areas.
  • [BONUS] Experience in HR tech.
  • [BONUS] Operating in a later stage VC-backed scaleup (Series C or/and D).
  • [BONUS] Prior experience in a corporate compliance department

You'll also need

  • A reliable home internet connection (or be able to get one)
  • Fluent English language skills

How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. We build trust. We thrive together.

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work. 

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

  • Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.
  • Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
  • Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
  • Wellbeing allowance:  Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration.
  • Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
  • WFH stipend: $3000 stipend to spend on your laptop and any other equipment you need for your home office; we'll get you up and running in no time!

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