Credit Officers
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New
Job summary
The Credit Officer will mobilize, appraise, disburse, monitor, and recover loans within their portfolio in line with the credit policies, procedures, and set targets.
Min Qualification:
Bachelors
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Uganda
Job descriptions & requirements
Duty Station: Soroti & Jinja
Reports to: Credit Administrator
Job Purpose:
The Credit Officer will mobilize, appraise, disburse, monitor, and recover loans within their portfolio in line with the credit policies, procedures, and set targets.
Duties and Responsibilities:
The employee’s duties and responsibilities shall include, but not be limited to:
● Calling Asaak clients and encouraging them to repay their loans.
● Monitoring tracking devices in clients’ motorbikes and reporting suspicious behavior (including nights and weekends as needed).
● Follow up on tracker removal and transfer of bike details.
● Update the resold bikes’ details and name the new bikes in the tracking system.
● Prepare and upload contracts into the AP.
● Disburse bikes to clients in line with approved disbursement lists as per company guidelines.
● Follow up on insurance documents and ensure compensation of clients in line with insurance guidelines.
● Draft and disburse release letters to clients.
● Attend to and provide relevant information to clients at the office for restructures and impounded cases in line with company guidelines.
● Analyzing client loans within their respective portfolios and solving different client problems and complaints in line with company guidelines.
● Maintain a healthy portfolio under the assigned clients by initiating recovery actions for loans in default.
● Contact clients and disburse 3rd party stickers.
● Follow up on clients to process permits and update permit lists on disbursement days.
● Stay abreast of new types of loan products and other financial services, to better meet customers' needs.
● Conducting field visits associated with recoveries and compliance, managing the assigned loan portfolio.
● Negotiate payment arrangements with customers who have delinquent loans.
● Recommending repeat clients for new loans.
● Share weekly, bi-weekly, and monthly reports in line with departmental guidelines.
● Sensitise customers about Asaak loan products and services in line with the set targets.
Person Specifications:
The job holder requires the following specifications:
● Strong communication, interpersonal, and analytical skills.
● Must possess excellent multi-tasking skills and ability.
● Ability to work under pressure with minimum supervision.
● Ability to use a smartphone/computer and Google Applications is an advantage.
● Must have a keen eye for detail.
● Ability to ride a motorcycle and possess a valid riding license with Class A will be an added advantage.
Minimum Requirements:
● Hold a minimum of a Bachelor’s degree in Business Administration, Marketing, Microfinance, or other related field.
● Have at least 1 year of working experience in Marketing, Collections, and Managing Credit portfolios.
● Prior experience as a loan officer is an advantage.
● Knowledge of Boda Boda financing is a plus.
While we thank all applicants for showing interest, only short-listed candidates will be contacted for interviews.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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