Credit Officer (CO)
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Job summary
A Credit Officer (CO) is primarily responsible for managing a portfolio of SAJIDA Enterprise Loan (SEL) which involves marketing/surveying, loan generation, loan disbursement, weekly/biweekly/monthly instalment collection, digitization, delinquency management & administrative work. The position requires regular field visits to monitor individual clients, maintain accurate records and ensure adherence to organizational policies and rules.
Job descriptions & requirements
Base office: Branch of SAJIDA Microfinance
Reports To: Branch Manager
Employment Type: Full-time
Job summary.
A Credit Officer (CO) is primarily responsible for managing a portfolio of SAJIDA Enterprise Loan (SEL) which involves marketing/surveying, loan generation, loan disbursement, weekly/biweekly/monthly instalment collection, digitization, delinquency management & administrative work. The position requires regular field visits to monitor individual clients, maintain accurate records and ensure adherence to organizational policies and rules.
Key responsibilities
1. Client management:
• Surveying/marketing organization’s product line in potential business area to find potential clients on a daily basis.
• Organizing potential clients, giving them orientation training regarding organization’s product line, fee structure & necessary requirement of the loan.
• Verifying each client to confirm their credit worthiness, filling admission form to admit them to the institution & verifying required documents.
• Overseeing 15-20 clients daily & minimum 100 active clients per week.
• Visiting scheduled clients daily, updating passbooks, following up with overdue & ensuring guarantor responsibility to manage overdue.
• Providing financial literacy training to the individual members to train them on loan utilization, loan sharing, loan increment, new product line & holidays.
2. Loan and financial management:
- Achieving the organization’s set targets regarding Key Performance Indicators (KPIs) such as the number of clients, portfolio outstanding & Portfolio at Risk (PAR).
- Originating loans, filling up loan application forms, verifying the clients & guarantors, getting recommendation from the Branch Manager & Approval from Area Manager/Coordinator.
- Submitting approved loan application forms to Branch accountant at least a day before the disbursement, ensuring exact clients get the loan & orient the client on loan amount, weekly installment amount, fees & charges, security amounts & update the passbook.
- Realizing weekly/Biweekly/Monthly loan instalments & advances from individual members, recording them on the respective client’s passbook. Protecting the realized amount in a secured manner while transporting to other member & back to office.
- Updating the exact loan installment realization via mobile app at the client’s place & syncing the installment into the system when back to the office.
- Depositing loan installment realization & advance realization to the accountant in time, writing cashbook & signing on the depositor’s space for amount deposited.
- Processing security return & security adjustment in presence of the client, signing on the security return register for each security adjustment & security return.
- Maintain accurate loan-related forms and registers on a daily basis, avoiding corrections with white ink.
- Liaise with Field Officer & Branch Manager to graduate SML client to SEL loan product.
- Encourage clients to adopt to monthly collection method & pay installment digitally via SAJIDA Microfinance’s Mobile Money account.
3. Administrative duties
- Mastering the organization’s mission, vision & values to practice them on day to-day activities. Ensuring Health, Happiness & Dignity for all.
- Complying with all manuals, policies & circulars outlined by the organization.
- Attend the office in time, signing the branch office's attendance and movement register regularly.
- Preparing and submitting daily/weekly/monthly plans for loan disbursement to the Branch Manager.
- Preserving all official documents in accordance with the data privacy policy of the organization.
- Attending meetings & trainings organized by the institution.
- Preparing, Analyzing & submitting daily/weekly/monthly performance related reports the supervisor.
- Joining & leading teamwork on a regular basis to help & uplift branch performance. Maintaining respectful relationship with both peers & clients at level.
- Always refrain from fraudulent activities, financial & non-financial irregularities. Attend administrative proceedings outlined by the organization once proven with fraud & misappropriation.
- Performing any other responsibility assigned by the management.
Compensation
● Salary: UGX 600,000 – 700,000
Note:
Please note that successful candidates must be willing and able to relocate from Kampala (or their current location) to any part of the country where the company has branches.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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