Job summary

The Credit officer will ensure smooth running of the operations department by carrying out proper control measures and adhering to set out policies and procedures, to maintain a clean portfolio with PAR of not more than 3% by carrying out proper loan appraisals in accordance to set policies and procedures.

Min Qualification: Bachelors Experience Level: No Experience Experience Length: No Experience/Less than 1 year

Job descriptions & requirements

Key Responsibility Areas  
 
Specific Responsibilities 

  • Assess client’s qualifications to receive loans applied for based on the credit policy manual. Interview clients to clearly explain the lending procedures and requirements of EFL.  
  • Ensure that all required documents for loan processing are prepared and submitted to the credit committee for approvals. Advises clients on necessary

Documentation. 
  • Ensures that all loan application forms are processed in line with the prescribed timelines as per the Credit Policy.  
  • Conducts risk assessments to ensure optimum recovery of funds disbursed. 
  • Advises management on reviews of loan policies and procedures to ensure they are consistent and capable of delivering the strategy of the company. 
  • Stay abreast with new types of loans, financial services and products in order to best meet clients’ needs. 
  • Develops on-going relationships between the company and the clients with the objectives of achieving high levels of customer loyalty and satisfaction. 
  • Handle customer complaints and take appropriate action to resolve them. 
  • Ensure all filing of credit and loan information is done in a timely and accurate manner.  Follow up on loans outstanding he/she is responsible for, regularly providing a report to the credit administrator or designated official.  

Key Performance Indicators 

  • Please refer to the accompanying Performance Agreement form/Scorecard  
Personal Specification Education &; Certifications: 

  • A Bachelor’s Degree in any business-related course preferably Business Administration from a reputable University. 
  • Essential Knowledge and Experience
  • Fresh graduate. 
  • Must be able to ride a motorcycle and should possess a valid riding license or willing to learn within the 1 st month of engagement. 
  • Should be fluent in the commonly used local languages and ready to work in any of our branches. 
  • Should be aged between 22 – 25 years of age.  
Other Required Skills

  • Ability to plan, organize and prioritize work. 

Competencies
  •  
  • Self-driven and result - oriented 
  • Demonstrate the highest level of ethical behavior. 
  • Remain flexible in order to adapt to changes in work environment. 
  • Maintain confidentiality of sensitive information. 
  • Possess a work ethic that includes neatness, punctuality, attention to detail and accuracy. 
  • Basic computer skills, including e-mail, word processing and spreadsheets. 
  • Excellent interpersonal skills to facilitate interaction with the clients and other staff.

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section


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