Job summary
To handle patients billing and payments . Provide customer service, manage cash transactions and maintain financial records.
Job descriptions & requirements
- Receive payments from patients and clients through cash, mobile money, Visa, and other approved channels.
- Issue official receipts for all payments in the hospital financial system.
- Verify that the amount received corresponds with the billing statement.
- Maintain accurate daily transaction records and reconcile collections against funds and the system
- Accurate recording of all cash and cheques received daily.
- Prepare summary reports of the cash received daily.
- Ensure receipts and payments are correctly posted to the appropriate personal accounts
- Reconcile the summary voucher with cash received at the beginning of each shift.
- Issue receipts against the payments.
- Attend to customer complaints.
- Post charges against patients' accounts.
- Recording of doctors' all billable items on the patient bill in consultation with the responsible staff.
- Ability to work under pressure, multitask, and work to meet tight deadlines
- Ensure that all cash and electronic collections are intact, secure, and properly accounted for.
- Post deposits in case books upon admission of patients, ensuring that records are updated.
- Handover daily collections, with reconciliation reports, to the Chief Cashier in accordance with hospital policy.
- Support patient inquiries regarding bills or receipts courteously and professionally.
- Safeguard cash at all times and ensure it is not left unattended.
- Report any discrepancies, shortages, or suspected fraud immediately to the supervisor or Finance Director.
- Support audits and financial reviews by ensuring proper documentation and accountability.
- Perform other duties as may become necessary for the smooth running of the Department and the Hospital as a whole.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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