Branch Coordinators-SME (Small and Medium Enterprises) Product x5 at Platinum Credit (U) Ltd

Job Description

To market, appraise and directly participate in collection of SME loans in line with stipulated company rules and policies.

Key duties/responsibilities:
• Ensure that all staff under your supervision on a daily/weekly/monthly basis attain their assigned disbursement and collections targets.
• Analyse SME disbursement and collections reports and drive appropriate intervention for each individual under your supervision.
• To lead the branch team to ensure that all approved processes (loan origination, appraisal, approval and monitoring – DEP) are adhered to.
• To escalate cases of staff indiscipline in the implementation of policies and controls to the Human Resource Department for further management.
• To conduct field visits to clients, guarantors and relevant stakeholders in the branch area of coverage.
• To chair the loan committee, sit in the disbursement meeting and ensure all the loan documentation is in the file and the necessary lending processes are adhered to.
• To recruit, onboard, retain, train and coach new and existing SME staff at the branch on all processes to grow and maintain a good quality portfolio.
• To prepare daily/weekly /monthly reports and ensure timely submission to your supervisor.
• Performance management; inform/engage, remediation plan and action, documentation and staff appraisal to ensure continuous performance improvement for all branch staff.

Required Qualifications and Work Experience:
• Degree in a relevant field.
• Knowledgeable about SME Loans.
• Computer knowledge.
• Must possess leadership and supervisory skills.
• Excellent numerical and analytical skills.
• Excellent interpersonal and communication skills.
• Minimum age 23 years old and Maximum of 35 years old.