BEAUTY ASSOCIATE

Role Profile:

As a BEAUTY Associate, your key accountabilities will be to recommend and assist customers in selecting the ideal product suitable for their individual preferences and needs. You will also be expected to build and maintain good relationship with customers to ensure customer retention. A successful beauty advisor has a strong working knowledge of the latest cosmetics and skincare products. You should also have excellent customer service and sales abilities, as well as strong communication skills.

Responsibilities:

•       Attend to customer request and enquiries on fragrances

•       Recommend the ideal fragrance to customer according to their individual preference through knowledge sharing.

•    Consulting with clients to determine their skin type, skincare concerns, and style preferences.

•       Maintain good relationship with customers to build customer loyalty

•       Basic housekeeping of work area including Designing and maintaining attractive displays and managing inventory.

•       Assist in retail operations, e.g. stock take

•    Planning and taking part in store events and launches.

•       Possess good communication & interpersonal skills and is a team player

•       Pleasant disposition & well-groomed appearance

•       Effective communication skills in English and some local dialects.

•       Retail sales target achievement

•    Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow-up calls and mails.

•       Customer relationship management – maintain and create new customer profile

•       Ensure inventory management for individual counter

•       Ensure excellent customer service is given to the customers (e.g. product knowledge, attention to detail)

Requirements

•       Possess good communication & interpersonal skills and is a team player

•       Pleasant disposition & well-groomed

•       Effective communication skills in English and preferably some local dialects

Key Results/ Measures:

•       Retail sales target achievement

•       Customer relationship management – maintain and create new customer profile

•       Ensure inventory management for individual counter

•       Ensure excellent customer service is given to the customers (e.g. product knowledge)

Education & Experience:

•       Minimum Secondary educational level

•       Experience in beauty products/ fragrance sales will be an advantage

•       Excellent customer service and sales oriented

•       Willing to commit to retail operational hours

Compensation

•       Daily lunch and transport allowance

•       Commission on Monthly sales

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. 

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