Administrator

Operational Oversight:

• Oversee and coordinate all daily operational activities across various departments to ensure seamless and efficient workflow.
• Troubleshoot and resolve operational bottlenecks and challenges as they arise to maintain service delivery standards.
• Implement and enforce standard operating procedures (SOPs) to ensure consistency and quality in all business processes.

Staff Performance Monitoring and Evaluation:

• Establish clear performance metrics and conduct objective, regular monitoring and evaluation of all staff members.
• Provide constructive feedback, identify training needs, and coordinate professional development opportunities to enhance team competence.
• Manage staff scheduling, attendance, and leave requests to ensure adequate coverage and adherence to labour laws.

Documentation and Record Keeping:

• Organise, maintain, and secure a comprehensive, easily retrievable system for all organisational documentation, including financial records, HR files, client data, and operational reports.
• Ensure all documentation adheres to legal requirements and internal policies for accuracy and completeness.

Regulatory Compliance:

• Act as the primary contact and ensure strict adherence to all regulations set forth by key regulatory bodies, including but not limited to:
• URA (Uganda Revenue Authority): Tax compliance and reporting.
• NSSF (National Social Security Fund): Employee contribution management.
• AHPC (Allied Health Professionals Council) / UMDPC (Uganda Medical and Dental Practitioners Council): Professional and ethical standards compliance relevant to the sector.
• Prepare for and facilitate all scheduled and unscheduled regulatory inspections and audits.

Financial and Accounts Management:

• Conduct periodic and surprise audits of cashiers' operations, reconcile daily takings, and ensure the integrity of cash handling procedures.
• Oversee and manage client accounts, including invoicing, collections, debt follow-up, and ensuring accurate billing and payment processing.

Inventory and Stock Management:

• Develop and implement robust systems for managing all incoming and outgoing inventory.
• Conduct regular, detailed stock takes and reconciliations to minimise discrepancies and prevent loss.
• Establish optimum stock levels, process purchase requests, and oversee the secure storage and proper issuance of materials and equipment

Internal Coordination and Communication:

• Plan, coordinate, and chair routine staff meetings to disseminate information, address concerns, foster teamwork, and review departmental performance.
• Establish effective internal communication channels to ensure all staff are informed of policy changes, organisational goals, and operational updates.

Risk Management and Loss Prevention:

• Develop, implement, and consistently review strategies and controls aimed at preventing and reducing organisational loss, including theft, fraud, waste, and operational inefficiencies.
• Analyse historical data to identify high-risk areas and proactively institute corrective measures.

Planning and Reporting:

• Develop detailed weekly operational plans, allocating resources and defining priorities to meet strategic objectives.
• Prepare comprehensive and insightful reports, detailing operational performance, compliance status, financial summaries, and key recommendations, for timely submission to the Board of Directors.

Marketing and Field Audit:

• Organise, supervise, and audit all field and marketing activities to ensure they align with ethical standards, organisational policies, and budget constraints.
• Evaluate the effectiveness and return on investment (ROI) of all field programs.

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section