Administrative Manager

Company Description YooKatale is a mobile food market that enables selling, buying, and advertising food products and services across Uganda, serving both households and commercial clients. Guided by a mission to make food accessible everywhere and a vision to connect people and communities to healthy food anywhere, YooKatale focuses strongly on customer needs and satisfaction. The company operates with a hybrid model, combining physical and digital solutions to address everyday challenges in society. Its culture emphasizes customer-centricity first, followed by employee well-being and stakeholder interests, within a structured yet innovative environment. Core values include focusing on the customer, respecting everyone and opportunities, simplifying processes, being authentic and curious, and demonstrating persistence.

Role Description The Administrative Manager is a full-time, hybrid role based in Central, with some flexibility for work from home. This role oversees daily administrative operations, including organizing office activities, coordinating schedules, managing documentation, and supporting internal communication across teams. The Administrative Manager maintains records, prepares reports, assists with budgeting and resource allocation, and ensures compliance with company policies and procedures. The role also includes supporting recruitment and onboarding processes, liaising with vendors and service providers, and contributing to process improvements that enhance customer-focused service delivery. The individual will collaborate closely with leadership to uphold YooKatale’s values and maintain an efficient, well-structured working environment.

Qualifications

• Candidates should possess strong administrative and organizational skills, including office management, records handling, scheduling, and documentation control.
• Candidates should possess skills in communication and collaboration, including clear written and verbal communication, stakeholder coordination, and relationship management.
• Candidates should possess skills in planning and problem-solving, including basic budgeting, resource planning, prioritization, and continuous process improvement.
• Candidates should possess skills in digital tools and systems, including proficiency with office productivity software, online collaboration platforms, and basic data entry or reporting.
• Relevant qualifications such as a diploma or degree in Business Administration, Management, or a related field are beneficial.
• Previous experience in administrative or operations roles, preferably in service-oriented or customer-focused organizations, is an advantage.
• Ability to work effectively in a hybrid environment, demonstrate integrity, and align with YooKatale’s values of customer focus, respect, and persistence is essential.

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