Account Manager

Account Manager · Company: Swivel Marketing (U) Limited · On-site · Kampala, Uganda · Full-time

We hire for hunger, not just history. If you're already the one clients call first, this is your stage.

About us

Swivel Marketing (U) Limited is a leading BTL and experiential marketing agency under the Wavumbuzi Group. We deliver activations, sampling, roadshows, trade marketing and consumer engagement for brands like MTN, UBL, Standard Chartered and Colgate.

The role

We're hiring two client-obsessed Account Managers to manage and grow relationships with key clients across FMCG, telecom, beverages, NGO and financial services. You'll be the day-to-day link between what clients expect and flawless campaign delivery, from activations and roadshows to trade marketing and mobile sales-force work. You'll report to the Country Director / General Manager.

What you'll do

- Be the main point of contact for your accounts, building trust with client marketing and brand teams

- Turn client briefs into activation plans with our strategy, creative, operations and field teams

- Develop and present campaign proposals, activation calendars and post-campaign reports

- Coordinate end-to-end delivery of BTL activities and manage activation budgets without cutting quality

- Work with field teams on staffing, logistics, branding materials and on-ground brand compliance

- Manage client expectations on timelines, deliverables and budgets, and flag risks early

- Watch competitors and market trends so you bring clients new ideas first

- Deliver accurate reporting: daily/weekly activation reports, post-activation analysis and ROI summaries

- Support pitches, proposals and account growth plans

How success is measured

- Client retention and satisfaction scores

- Activations delivered on time and in budget

- Revenue growth from your accounts

- Accurate, timely activation and post-campaign reports

- Activation ROI and impact as agreed with the client

- Fewer client complaints and escalations

What you'll bring

- A bachelor's degree in Marketing, Business Administration, Mass Communication or a related field (a Master's/MBA is an advantage)

- 3–5 years in account management, preferably in a BTL, experiential or advertising agency

- A record of delivering activations on time and within budget

- Experience with FMCG, telecom or beverage brands is highly desirable

- Experience leading field/promotional teams and third-party vendors

- Confident presenting and writing; strong Excel and PowerPoint skills

- A portfolio of campaigns you've managed, to discuss at interview

What you get

A competitive base salary, plus a performance bonus tied to quarterly and annual KPIs: client retention, account growth and delivery quality.

Don't tick every box? Apply anyway. We'd rather meet ambition than miss it.

How to apply

Send your CV and cover letter to Careers.ug@swivel-marketing.com with the subject "Account Manager – Swivel Uganda".

Deadline: Friday, 2 October 2026

• Questions: +256 772 359209

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