Implementation Engineer (Software Developer)

Service Management

• Ensure that all services are implemented and that they operate correctly.
• Ensure that all the relevant monitoring tools are deployed at the customer’s premises.
• Prepare Service Reports for the service management meetings.
• Responsible for service improvement deliverables as far as the customer is involved.
• Respond to escalation from the customer and/or support
  

Project Design and analysis

• Requirements gathering.
• Translating requirements into technical design – with documentation
• Co-ordination of development effort – if needed – from Product Development.
• Effort estimation.
• Prerequisite analysis.

Project Implementation and Integration

• Planning of the implementation of projects.
• Implementing of projects at the customer site (if the implementation is on hub, co-ordinate with Hub implementation team to ensure the same is implemented).
• Co-ordination with technical resources at the customer site to be able to deliver the solution.

Closing the sale

• Prepare technical proposal documentation for projects.
• Assist in sales calls where there is a technical aspect of the project that needs to be explained to the customers.
• Deliver the various Technical aspects of the Cellulant Delivery Model.

Technical Relationship

• Build technical relationships with the Engineers and the Engineering management teams at the customers.
• Develop a positive view of Cellulant among the IT staff at the customer’s premises
• Assist in reporting requirements when they arise with the customer

Who are you?

Implementation Engineer Required Skills

• Preferred: BSc. Computer Science/Software Engineering/IT;
• Extensive experience with Java/PHP programming language;
• Extensive experience with databases – data structures, relational data models, Stored Procedures, PL/SQL;
• Extensive experience of web technologies – XML, JavaScript;
• Experience with application security technologies (e.g. SSL) to ensure secure applications;
• Experience in software life-cycle development (SDLC);
• Preferred experience with Apache Tomcat application server and SOA;
• Preferred experience with Linux , Solaris or UNIX OS’s;
• Candidate should have at least 4-5 years of experience in application development.
• Candidate should excellent interpersonal and communication skills
• Candidate should have experience in high pressure environments/projects
• Candidate should have good presentation skills
• Candidate should have excellent report writing skills
• Candidate should be a an excellent team player