Traffic Manager

Use your skills to create impact
Position details
Job Title: Traffic Manager
Job Type: Full-time, 5 day week role
Location: Hybrid role (Sydney studio based in Redfern and WFH)
To apply please email your resume and cover letter to careers@marlincommunications.com, using the subject line: Traffic Manager Role
Join us and use your skills for good!
At Marlin, we exist to help charities change the world. From advancing medical research to protecting animals, supporting mental health and driving global development – our work helps organisations create meaningful, lasting impact.
We’re looking for an experienced Traffic Manager who thrives on organisation, problem-solving and collaboration – someone who can bring calm to complexity and help our teams deliver exceptional work, on time and on budget. You will need to ensure the efficient scheduling, production and on time delivery of projects across creative and digital departments.
Our clients include some of Australia and New Zealand’s leading charities including Fred Hollows, Greenpeace, Refugee Council of Australia, Rainforest Rescue, Hunter Medical Research Institute & Youth Off The Streets.
Why this role is different
This is a pivotal role within the agency, responsible for managing the flow of work across our creative, strategy and digital teams.
You’ll ensure projects are scheduled efficiently, resources are allocated effectively, and deadlines are consistently met – all while supporting a positive, solutions-focused team environment.
Your Responsibilities Will Include

• Managing the scheduling and flow of projects across creative, strategy and digital teams
• Allocating work effectively across designers, writers and freelancers to balance workloads and meet deadlines
• Monitoring team capacity and proactively resolving bottlenecks or resourcing challenges
• Communicating project status clearly with Account Service, General Manager and internal teams
• Supporting teams with clear timelines, workflow direction and quality control (including Creative Director approvals)
• Managing smaller projects end-to-end where required
• Contributing to project profitability by monitoring time vs. estimates and improving efficiencies
• Maintaining high standards in StreamTime for scheduling, reporting and forecasting
• Participating fortnightly WIP meetings and daily stand ups
  

You Will

• Bring a calm, solutions-focused approach to competing priorities and deadlines
• Be highly organised with strong planning and scheduling abilities
• Communicate clearly, concisely and kindly across all teams
• Make confident decisions to resolve workflow challenges
• Build strong relationships, balancing empathy with firmness when needed
• Understand client expectations and the importance of delivery timelines
• Take a proactive approach to identifying risks and improving processes
• Contribute to a positive, collaborative team culture
• Support efficient, high-quality and profitable delivery of work
  

Work Experience And Skills

• Experience as a Traffic Manager within a creative, digital or integrated agency
• Strong background managing workflows across creative, strategy and digital projects
• Proficiency in traffic management software StreamTime is a must.
• Proven ability to manage multiple projects in a fast-paced environment
• Understanding of project profitability, forecasting and managing overages
• Experience working with freelancers and external suppliers
• Excellent organisational and reporting skills with strong attention to detail
• Ability to identify inefficiencies and drive process improvements
• Self-motivated, adaptable and solutions-oriented
• A positive, proactive mindset with a strong “can-do” attitude
  

Benefits (apart from changing the world of course!)

• Additional annual leave day to celebrate your birthday
• Social events scheduled throughout the year
• Annual team development day
• Access to internal and external Learning and Development opportunities
• Flexible working arrangements
• Creative office space in the heart of Redfern
• Working for a B-Corp
  

How To Apply
If you’re passionate about organisation, thrive in a fast-paced environment, and want to use your skills to support work that makes a difference — we’d love to hear from you.
To apply you must have permission to reside and work in Australia:
Please send through your CV and cover letter to careers@marlincommunications.com.
In Your Cover Letter Please Include

• How your skills and experience best align with the job
• Why you want to help change the world
• Your salary expectations & notice period
  

Applications without a cover letter will not be considered.
Due to the high volume of applications, only shortlisted candidates will be contacted.
Any questions can be directed to the email address above.
No Agencies Please
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