Senior IT Assistant

Minimum Qualifications

• For G5- 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
  

Certifications

• Information Technology - Other, Telecommunications - Other

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• Assist the office in implementing set standards for applications that meets the needs of the users and supports the overall Information and Communication Technology.
  

  
  

• Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches, Patch panels, Access points, HF and VHF bases, HF and VHF relay stations, Satellite Modem to prevent faults occurring.
  

  
  

• Carry out missions for new installations and routine maintenance tours of ICT equipment.
  

  
  

• Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups.
  

  
  

• Assist with the installation of the software packages, basic repair/maintenance of computer hardware, HF and VHF equipment.
  

  
  

• Train UNHCR staff on email system, utilization of VHF handhelds, telephone system.
  

  
  

• Add and remove users from the Networks.
  

  
  

• Maintain the inventory of ICT equipment and keep track of movements of ICT equipment.
  

  
  

• Draft mails and memoranda on ICT matters.
  

  
  

• Assist in the drafting of technical documentation on radio equipment operating procedures